Premium MortgageReviews of premiummortgage.com

Getting this mortgage was an absolute nightmare! There was very little to no communication at all between the employees at Premium Mortgage. It was a complete joke! I was asked for the same paystubs at least 4 different times, they kept losing them every time along with many other items I sent them numerous times. They lost everything I sent them at least 3-4 times. They switched loans on me 4 days before I was due to close on my house almost leaving me homeless!! If I wasn't able to get in an early at my new house I really woukd have been homeless! They are absolutely horrible and I will never deal with Premium Mortgage again or send anyone to them!! I would call and call and I would never get a return phone call back. Buying and selling a house is stressful enough and getting this loan from Premium didn't help with that at all. I would give 0 zero stars to rate Premium but the minimum was 1.

This was my first time buying a home and I was unaware of a lot of things. But with premium they helped me figure out what needed to be done and what needed to be signed when. Even in this crazy market they made sure to get the process done as fast as possible, which got me into my new home faster. I would recommend this team to anyone!

They were great, very easy to work with!

They were awesome

I requested they remove Escrow account from the mortgage, and got reply that is Ok, and received closing document with Escrow a week before the closing. On the day of the closing, just hours before, they sent my attorney a new closing document with Escrow account.

I had a very tricky situation that no other lender was willing to help me with. I was lucky enough to be recommended to Amy and her team by my realtor. Amy stepped up and made it happen!! The confidence that Amy and her team had to get it done was invaluable to me. I always felt like I was in the loop and any questions I had were promptly responded to. Can't recommend them enough!!

Although everything went great i did not like the fact that i was not notified of my mortgage being changed to another bank.

I am so glad that we worked with Annette Kopp at Premium Mortgage. She is extremely knowledgeable and accommodating. She was available at all hours of the day to work around my husband's and my work schedule. She always got back to us in a timely manner and took time to explain to us anything we had any questions on. Also, I am super impressed that we received our clear to close on a Saturday. I was expecting Monday when I heard we had been cleared. Our first mortgage process over 5 years ago was extremely stressful. Annette assured us it would be a much better experience and it 💯 was.