Premium Home SourceReviews of premiumhomesource.com

Astrid was helpful, informative and made sure my delivery was taken care of. Greatly appreciate working with such a professional company!

I purchased a set of kitchen appliances but realized they did not match in color. The following day, I contacted customer service, and Kathy assisted me in resolving the issue. She was very patient and took the time to clearly explain the differences in color options. After our call, I needed additional clarification and called again—Kathy once more assisted me, providing detailed information regarding the refrigerator. She was consistently kind, professional, and attentive. A few days later, I was contacted again by the team regarding a delay with the hood, as it was not yet available in the warehouse. The communication was clear, concise, and handled with a high level of professionalism.

I,m very satisfied with appliances and the outstanding customer service...They got a very good saving on these appliance right now. The time is now to buy them...THANK YOU, THANK YOU, THANK YOU...!!!

Excellent customer service with quick and responsive communication. Our original range hood went out of stock, but they went above and beyond by upgrading us to a better model at no extra cost. Really impressed with their service and commitment to customer satisfaction.

Customer service via phone was fabulous. I needed to change my delivery address at the last moment, which they accommodated easily, quickly and kindly. Delivery was timely, the gentlemen were communicative and helpful. My product was secured and packaged very well. Highly recommend!

I purchased a Forno Espresso Milano set from Premiumhomesource. The shipping was stated and calculated as free. My receipt shows free shipping. I was contacted by the company stating that I need to pay $1,000.00 in shipping expenses to receive my item. I have contacted the BBB, left a 1-star review (a negative 3-star wasn't possible). Buyer beware! I suggest not wasting your time.

their prices were very competitive, delivery fast and customer service team top notch. they have an incredible selection of inventory ready to ship within a week or 2.

Love PHS so much! They offered us not only the very best price + turnaround time for our delivery BUT they also had all of the items we wanted available for purchase on their website, unlike many other vendors that sell FORNO kitchen appliances! Super helpful, they also helped us smooth out a timing glitch on our delivery. Will definitely be using Premium Home Source in the future. 😊 Highly recommend.