powersmartusa.comReviews of powersmartusa.com

The customer service is POOR! I am still waiting on a lawnmower that was to be here on July 5th with NO TRACKING INFORMATION! I called and was on hold for 30 minutes, and then sent to a voicemail that hung up on me. If I could give it no stars, I would. They tell me their hours of operation (due to the time difference) are 9 pm to 5 am. WTH? I will be stopping the payment with my bank and following up with the fraud department.

Customer service was very helpful with any questions I had and responded quickly as possible

Initially I was unsure about ordering as you never know about how the customer service is once ordered. To my surprise, the customer service rocks and roll with this company. I sent an email; they get right back. I even received an email once my item needed was back in stock! They did this unprovoked! Best customer service hands down. Other companies please take note.

I needed a new wheel for my mower. The PowerSmart website made it very easy to find and order the exact wheel I needed! I emailed customer service with a couple of questions and they quickly responded with the answer I was looking for. Overall, it was a great experience. I highly reccomend PowerSmart USA.

I ordered a Lawnmower blade. Powersmart's website provides an option for price range and makes it easier to identify the correct part(s) needed. Great customer service provided if needed for ordering parts. Accurate description of the blade on the website. Precise arrival time. To a great extent recommend Powersmartusa.com

Good quality products. Fast response time with questions. Fast shipping.

I have the trimmer, mower and blower with 40V batteries each. Battery charge is enough for my whole yard. Contacted customer support about trimmer line and they were very prompt and helpful.

The mower is working very well. It has plenty of power and the battery lasts perfectly for my residential yard. Customer service has been excellent. I highly recommend the powersmart tools.