PoolZoomPoolZoom Pool Parts and Pool Supplies Online. Huge In-Stock Inventory, Quick Shipping
PoolZoom (poolzoom.com) has 168 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Michael C.
Good price and quick delivery!
Response from PoolZoomMay 12, 2026
Thank you for the five star review! We are glad to hear you found a great price and received your order quickly. We appreciate your support and thank you for choosing PoolZoom!
Peggy R. C.
Service was great. I recommend this company for your pool needs.
Response from PoolZoomMay 12, 2026
Thank you for the great review! We are so happy to hear your experience was quick and easy. We truly appreciate your recommendation and are grateful you chose PoolZoom for your pool needs!
Jamie B.
Aside of any communication confusion, we received the pump when projected. The pump installed right into place of the old pump system. It would have been nice to have a new electrical system cable preinstalled with the pump, and we were able to educate ourselves and properly connect all electrical. The pump runs well, and is so very quiet. We are still learning how to operate it with our pool and believe it will help maintain our pool well. We would recommend it to others.
Response from PoolZoomMay 4, 2026
Thank you for the five star review. We are so glad to hear the pump has been a great upgrade and that it installed smoothly into your existing setup. It is great to know it is running quietly and performing well for your pool. If you have any questions while learning the system, our team is always here to help. Thank you for your recommendation and for choosing us.
Tanja H.
Excellent fast service
Response from PoolZoomMay 4, 2026
Thank you for the five star review. We are so glad to hear you experienced excellent and fast service. We truly appreciate your support and look forward to helping you again in the future.
Diane F.
Product was damaged
Response from PoolZoomMay 4, 2026
We are very sorry to hear your product arrived damaged. That is not the experience we want for our customers. Our team is actively working on getting you a new item and making this right as quickly as possible. If you have any additional details or photos to share, please feel free to send them to [email protected] so we can continue moving your replacement forward.
Jody C.
Everything was pretty good except some pictures of products and descriptions. I did not get what I needed and it was in the picture and not excluded from the description. However the return process was very easy and I will use them again.
Response from PoolZoomMay 4, 2026
Thank you for your honest feedback. We are glad to hear the return process was easy and that you would use us again. That truly means a lot to us. We are sorry for the confusion around the product images and descriptions. That is not the experience we want for our customers, and we will share this with our team to help improve accuracy and clarity moving forward. If you ever have questions before ordering, our team is always happy to help make sure you are getting exactly what you need.
Tom P.
Missing silt bag and rods send an email and NO response
Response from PoolZoomMay 4, 2026
We are sorry to hear about the missing silt bag and rods and understand how frustrating that must be. Our team is currently working with our claims department to get this resolved and make things right for you. We truly appreciate your patience while we sort this out. If you have not already please feel free to follow up with us at [email protected] so we can ensure your case is moving forward as quickly as possible.
ibrahin M.
Excellent service
Response from PoolZoomMay 4, 2026
Thank you for the five star review We are so glad to hear you had an excellent service experience. We truly appreciate your support and look forward to helping you again in the future
