PoolsupplyworldReviews of poolsupplyworld.com

The right part at the right price and is working to keep my pool spotless as I write this. I'll be Back.

I was not sure about a few things when i made my order. Their response was very quick with a reply of my purchase. I used my purchase to store my fabrics. It worked out great. Will order again.

Easy Fast Competitive Pricing shopping experience

I paid for 2nd day air on Wednesday afternoon but the product is not going to arrive until Monday, 5 days later!!! I was given the bs excuse of a 10am cutt off time. 10AM!! No where was I told about this. Heck, why is 2nd day air an option after 10am? I just moved to Texas from Phoenix. The company use I worked for in PHX, has a 3pm cut off time. 3pm!! To allow customers time, 10am is just being lazy. I should have been refunded or called immediately and given the option to change shipping options. I really needed this part on Friday. I mean seruously, after 10pm on Wednesday the 2nd day air option should be disabled or have a red warning with it. I got a call from a local dealer who could have the part for me on Friday, so I called pool world supply and asked about returning it. I was told it would be a $10 charge plus a 15% restocking fee. I am pretty sure I will never order from here again. This company has great prices and in my honest opinion, they can easily compete with others online. Why do they feel they have to screw over and nickel and dime customers?

Came late. Needed part bigtime. Had a pool down.

My bad...ordered 2x I did not receive order after about 2 weeks and forgot it was placed. So I ordered again last week. Yesterday received both orders! No problem, now I have a long term supply of Natur2 cartridges!! Happy Holidays

Great Price and service.Thanks.

The pool cleaner I ordered is not working properly it is tangelled in the hose model Polaris 380