Welcome to Pool Supply World, your source for online pool supplies and spa parts. You can buy a swimming pool filter, pump, heater or cleaner at a guaranteed great price.
Poolsupplyworld (poolsupplyworld.com) has 633 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent
Wellness & Spa · Salem, Oregon
Excellent
Wellness & Spa · San Diego, California
Excellent
633 approved reviews, newest moderated first
Donna S.
product returned. I had proof that they had received it back and had to file dispute with credit card. They told my credit card that they had not gotten the product back even though they had gotten it back. had to send proof twice to credit card. I would not buy anything from pool supply world. they lie
Alejandro S.
The worst mistake that was was to have ordered something from this pirate company that has no respect for customers who want to know where the product they ordered is, I don't know how they continue to do business
RJones
Purchased pool filters for several hundred dollars. They were the wrong size so I returned them. Six weeks later I'm still waiting on a refund. I've spent hours on the phone with them explaining my credit card has not been credited. I think this business may be a scam.
Cyndi S.
This company is a sham! Do NOT do Business with them!!
Leroux
J ai acheté un ensemble de chlorination sur ce site pour remplacer le mien. Après la commande j ai lu beaucoup d avis negatifs et pensais avoir fait le mauvais choix. Bien au contraire. Le colis etait annoncé en livraison en 3 semaines. Il l a été livré en 4 jours par UPS. A l arrivée il manquait une piece. J ai immédiatement contacté le SAV qui me repondait dans la journée. Ils m ont envoyé la piece manquante des le lendemain. reçue en France, 3 jours apres. Ma piece complete était montée en moins de 8 jours et fonctionne a merveille. Je recommande le site et le serieux de cette entreprise.
Harvey G.
The pool pump motor I ordered and received in January, 2021, has simply stopped working ... I've had the electrical integrity (power to the motor) checked and it is fine. I've been in contact with their Customer Service (who are extremely difficult to understand, as they speak with heavy foreign accents) nearly daily now for over a week and they continue to tell me that the motor is still in warranty, that their Warranty Department has been notified and that I'll hear from them within 24 hours .. but I haven't ...; When I ask for information whereby I can contact the Warranty Department directly, they won't give me that information ..; If you try a Google Search to try to ascertain where this company is located, you will find that its a waste of time ..; If you contact their parent company, Leslies Pools, whether at a local Leslies store or otherwise, they too will not give you any information other than the PSW Customer Service Number ...; Its almost as though this company is in hiding ... and well they should be ...
Not H.
Ordered a part and was given a delivery date. Delivery date kept getting pushed out and customer service kept replying to emails with vague and canned responses. Finally called them and they said my order was messed up on their end. They cancelled the original order and wanted to create a new one at twice the original cost. Customer service is outsourced and clueless. Avoid Pool Supply World.
Free M.
What a complete waste of my time. I think they are a front for collecting data how else can they stay in business? There is definitely something wrong with this company I am changing my credit card # as I don't feel comfortable with them having it in their database.