PoolsupplyworldReviews of poolsupplyworld.com

The right part that was delivered in a few days.

I placed an order on July 2. When I placed the order, their website told me I would be receiving it at my door on July 9. It is now July 13, and the items have still not been shipped. I have called and emailed, and I'm told it will be shipped today. We'll see. I tried to cancel my order, and I can't. Their customer service is lacking, to say the least. I will continue to push for a cancellation if the order is not shipped, as promised, today.

Great service--fast delivery. Good pricing!

I ordered overnight delivery expecting the item to be shipped the same day but it was not. The item was ordered on a Friday morning but was not delivered until Monday evening. I paid extra for a overnight delivery which includes weekend delivery by FedEx and or UPS, this did not happen. I requested an adjustment on the overnight delivery charge to the 2 day and that request was denied. In todays market if a company makes a claim to ship overnight it better be for overnight delivery because the services are available from major carriers. The product I received was as ordered and what I needed.

Great product! Great price! Shipping was fast and items packaged well!

We got our pool cleaner extremely quickly and it is awesome! I would 100% order from Poolsupplyworld again and encourage anybody who has pool supply needs to do so. They have always been great!

I ordered a pressure side Polaris for my pool at a great price. The shipping was fast. I was a bit disappointed, not with this company but with the Polaris manufacturers. In the nomenclature of the parts description, it shows parts that are needed in increase pressure to the Polaris, in order for it to work more efficiently. You know the story, they were not included. Poolsupplyworld checked into it and told me those parts are not included according to Polaris. "Then why show them!!" So I went to local pool supply.

The Vari-Flow valve sent to me is a LH rather than a RH version and there is now a large amount of re-plumbing of the valve assembly required to fit it into the existing pump/return lines arrangement.