PoolsupplyworldReviews of poolsupplyworld.com

Response from PoolsupplyworldMar 13, 2020

Thank you for your recent purchase with PoolSupplyWorld! We are continuously striving for industry leading customer service and satisfaction. We would love the opportunity to have you increase your rating of our company. Any and all feedback would be very helpful as this is how we improve as a company. If you would please provide me with your order number and how you would like to be contacted I would be more than happy to discuss your situation further and see what can be done to improve it. Thank you again for your purchase and we hope to hear back from you soon! Thank you, Customer Care Agent Kenny

Response from PoolsupplyworldFeb 21, 2020

Thank you for your recent purchase with PoolSupplyWorld! We are continuously striving for industry leading customer service and satisfaction. We would love the opportunity to have you increase your rating of our company. Any and all feedback would be very helpful as this is how we improve as a company. I am also sorry but our call agents are not trained technicians so they would not know exactly what might be wrong with your unit. I would love to discuss your situation further and see what can be done to improve it and make sure that you're taken care of. I'm available Monday through Friday from 8:00 am to 5:00 pm Mountain Time. Is there a time that works best for you? Feel free to contact me at my direct line (602) 734-2298. Thank you again for your time and I hope to hear back from you soon. -John