Pool Supply UnlimitedPool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent
Garden & Landscaping · Lake Forest, California
Excellent
Garden & Landscaping · La Mirada, California
Excellent
Garden & Landscaping · Mill Valley, California
Great
Showing 252 reviews with 5 stars · Clear filters
Charlie R.
Parts ordered were shipped quickly and were as advertized, and returns were easy.
Response from Pool Supply UnlimitedAug 20, 2024
Thank you for taking the time to share your experience! We're delighted to hear that your parts arrived quickly and met your expectations. We're also glad to know that the return process was smooth for you. If you have any more needs or questions in the future, please don’t hesitate to reach out. We’re here to help!
Karen H.
I received the lift sooner than expected and it is working well. It allows my husband to get the physical rehab he needs and is making his recovery so much better than before he had access to the pool
Response from Pool Supply UnlimitedAug 20, 2024
We're thrilled to hear that the lift arrived sooner than expected and is making such a positive impact on your husband's recovery. It's great to know that he's able to get the physical rehab he needs in the comfort of your pool. If you ever have any questions or need further assistance, we're here to help. Wishing your husband a smooth and speedy recovery!
Vin T.
Heater worked great once installed. My only issue was that the heater was left outside by my garage door when I wasn’t home. I never received a phone call from the freight company to schedule a delivery date. I wasn’t able to inspect for damage. Luckily when I got home I opened it and inspected it to find no damage.
Response from Pool Supply UnlimitedAug 8, 2024
Thank you for your feedback! We're glad to hear that the heater is working great for you. We apologize for the inconvenience with the delivery process. We strive to ensure that all packages are delivered securely, and it’s concerning that you weren’t contacted to schedule the delivery. We'll definitely share this with our shipping partners to help improve their service. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We're here to help!
Rick C.
Delivered as planned
Response from Pool Supply UnlimitedAug 8, 2024
Thank you for your review!
Robert K.
Great fast service!
Response from Pool Supply UnlimitedAug 1, 2024
Thank you for your review!
Phil
I received my order, and there was some confusion regarding quantities. I called customer service who inter the ordering procedure. The same as I did following that the shipping department called me to say that the order was correct and I needed additional product which was gonna cost me much more money. I was very pleased with the service as sent me the product. I needed free of charge understanding how I could interpret it that way, very pleased with this company. It was nice to be Treated extremely well. I definitely recommend!
Response from Pool Supply UnlimitedJul 30, 2024
Thank you so much for your feedback! We’re delighted to hear that you were pleased with our service. We understand that sometimes there can be confusion with order quantities, and we're glad that our customer service team was able to assist you and resolve the issue to your satisfaction. It's great to know that our shipping department also reached out to ensure everything was correct. We always strive to provide the best service possible and to treat our customers with care and understanding. Your recommendation means a lot to us, and we appreciate your kind words. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you for choosing us!
SJK
The correct item was shipped, arrived undamaged, and it arrived when promised. All expectations satisfied in my eyes.
Response from Pool Supply UnlimitedJul 17, 2024
Thank you for your positive feedback! We're delighted to hear that the correct item arrived on time and in perfect condition. Meeting your expectations is our top priority, and we're glad we could deliver a satisfying experience. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your purchase!
J B.
Received on time… Easy ordering and questions answered. Out of the Box hookup it up and followed easy instructions. Runs well only been in service about 3 mos. So hopefully it will survive Florida heat for years to come.
Response from Pool Supply UnlimitedJul 17, 2024
Thank you for your review! We're thrilled to hear that you had a smooth ordering experience and found the installation instructions easy to follow. It's great to know that your equipment is running well so far. We understand the importance of durability, especially in Florida's heat, and we hope it continues to serve you efficiently for many years. If you have any questions or need further assistance, feel free to reach out. Enjoy your pool!