PluxyFinally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your SkinWith its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Pluxy (pluxy.co) has 776 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jackie M.
Love my pluxz!!!! This product is a game changer!! I’ve never had such smooth skin and can go 4 weeks without having to use it!! The best facial hair removal system ever!!! Try it to believe it!!!
Response from PluxyOct 10, 2024
Hello Jackie, thank you for your fantastic review! We’re thrilled to hear that Pluxy has been a game-changer for you and that you’re enjoying such smooth skin for weeks at a time.
Anna-marie
I used to go fortnightly to remove hair from my chin and upper lip by threading. Now I save a lot of money and use Pluxy. It's easy to use. No more having to make appointments. The hair isn't growing back as quickly. It leaves my skin feeling smooth. I love Pluxy! I wish I had heard about it sooner.
Response from PluxyOct 11, 2024
Hi Anna-marie, thank you so much for sharing your wonderful experience! We're thrilled to hear that Pluxy has made such a difference for you and is helping you save time and money. We're so happy Pluxy is a part of your routine now, and we truly appreciate your kind words.
Pam
These people replied to my complaint. Said they were a US company and yet REFUSED to give me an email or phone number. This is a complete scam Facebook should be ashamed to have companies like this on its platform. Update: finally I received instructions in the company in Texas and have returned the product. I had to pay shipping. However they are giving me a full $ return. I still believe the product should have had an invoice in the box with instructions on how to get ahold of them for help or to return a product. I am pleased that they at least were able to email me. And I received a full refund. However the email they gave me for support never gave me an address or email and I found it to be of no help.
Response from PluxySep 15, 2024
Hi Pam, we're sorry for any inconvenience this may have caused. In our previous response to your comment, we made sure to include our contact information, but for your convenience, we are happy to provide it again: our email is [email protected]. We did our best to investigate the information you previously provided, but unfortunately, we could not locate a transaction that matched your details. In our commitment to helping you resolve this, we kindly ask that you reach out to us, and we will do everything we can to help sort this out. We also want to clarify that Pluxy is not a scam. We are not affiliated with any other sellers offering similar products. We genuinely hope to clear up any misunderstandings.
Maureen W.
Love the product, Works great!
ALICE
I love this tool. It does what it says it is going to do, but there is a learning curve.
Madeline Yvette Flamer T.
It's pretty painful. I can get rid of some hairs but I end up tweezing the thicker hairs. It sucks my skin on my chin and cheek, so I have to stretch my skin tightly to avoid the blade from cutting me.
Response from PluxySep 12, 2024
Hi Madeline, thank you for sharing your feedback. We're truly sorry to hear about your experience. We completely understand how frustrating this must be, and we want to make it right for you. Our team is fully committed to resolving your concern, and we’d love the opportunity to help find the best solution for you. Please send us an email at [email protected] with your order number, and we’ll be more than happy to assist you. Your satisfaction is incredibly important to us. We look forward to hearing from you.
Rebecca
I purchased the Epil Pro 3.0 and I wish I’d read more of the reviews here beforehand. Whilst I had no issues with the ordering and shipping of the product, I found it not fit for purpose. The website proclaims ‘Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin’. Sounds great sign me up. I read and reread the instructions, watched videos etc on how to use the device and followed the instructions to the letter. Despite this all it did was strip the skin from my chin and leave all the hair, which I then couldn’t remove with other methods as I had a long open wound, similar to a friction burn or a graze, on my chin. My face is now neither hair free, nor smooth, and my skin is certainly damaged. I went to return the product only to discover that I would have to pay the return shipping fees from the UK to Texas which would cost minimum £30. Admittedly this is mentioned in the refund policy, however it feels a little sneaky it isn’t mentioned during the ordering process too, especially as they’re constantly banging on about it being ‘90 day returns’ etc. I’ve begrudgingly accepted a 30% refund instead as there’s no point getting angry with some poor, underpaid customer service staff member, but I can try and make sure nobody else falls for this.
Response from PluxySep 10, 2024
Hello Rebecca, thank you for sharing your experience with us. We're truly sorry to hear that the Pluxy Epil Pro 3.0 didn’t meet your expectations. Your feedback is incredibly valuable, and we take it to heart as it helps us improve our products and services. We understand your frustration with our return policy, especially when dealing with international shipping costs. We aim to be as transparent as possible and we appreciate your insight on how we can make this clearer during the ordering process. If you need any further assistance or have any questions, please don’t hesitate to reach out to us at [email protected]. We’re here to help and committed to ensuring your satisfaction. We hope we can better serve you in the future.
Julie J.
So far so good Pluxy is easy to use. Read the instructions and watch the video for guidance. It feels substantial and of good quality. I’ve used it weekly since it arrived and the regrowth is less than usual and less prickly. I’m hoping I’ll not need to use it as frequently in time but so far so good. Pretty impressed. I’m thinking of getting the Pluxy epilator for my legs too.
