PluxyReviews of pluxy.co

Response from PluxyJun 16, 2026

Hi Pat, Thank you for sharing your experience, and we're sorry to hear that Pluxy 3.0 didn't meet your expectations. Our support team would be happy to assist you with your return request. Please contact us at [email protected] and we'll work to get this resolved as quickly as possible. — Pluxy Team

Response from PluxyMay 23, 2026

Hi Curlie, We’re sorry to hear about your experience and appreciate you sharing your feedback. Pluxy is designed to trim hair safely and effectively when used with light, gentle motions, and it should not be causing cuts or discomfort. We’ve sent you an email so we can further assist you and help find the best resolution for this situation. Please check your inbox, and we look forward to hearing from you soon. — Pluxy Team

Response from PluxyApr 18, 2026

Hi Kathy , We’re really sorry to hear about your experience—that’s definitely not what we want for our customers. Please reach out to our support team at our support email at [email protected], so we can assist you further and make this right.

Response from PluxyApr 1, 2026

Hi Ginny, Thank you for taking the time to share your feedback—we’re truly sorry to hear that the device didn’t meet your expectations. We understand how frustrating it must be to experience hair breaking instead of being fully removed, especially in areas with thicker or coarser hair. While results can vary depending on hair type and usage technique, your experience is not what we aim to deliver. We’d really appreciate the chance to assist you further and find the best possible solution. Please feel free to contact our support team at [email protected], and we’ll be more than happy to look into this for you. Thank you again for your feedback, and we hope to make this right. Warm regards, Pluxy Team

Response from PluxyMar 3, 2026

Hello there, Thank you for your feedback, and we’re very sorry for the delay in responding to your inquiry. We understand how frustrating it can be when expectations around shipping aren’t met. To help us better understand and address the issue you encountered with the free shipping, please email our support team at [email protected] with a screenshot of what you saw or reply here with your order number so we can reach out to you directly. We appreciate your patience and your honest feedback — it helps us improve our service.

Response from PluxyMar 3, 2026

Hello there! Thank you for your feedback. We’re sorry to hear that your experience has been less than ideal. Your concern about durability is important to us, and we want to make sure your device is working properly. If your item has any issues, please reach out to us at [email protected] so our team can assist you with troubleshooting, tips, or a replacement if needed. We’re here to help!

Response from PluxyJan 2, 2026

Hi Brenda, We're sorry if your experience could have been better. Your satisfaction is paramount to us. To rectify the situation, please contact us via email at [email protected]. Our dedicated support team is standing by to help address your concerns. We eagerly await your message and value your understanding.