Amanda
slow
it took 4 months to get the dress in the mail. called multiple times without getting a return call.
Welcome to PSBridal.com where you will find only Authentic Designer Bridal and Formalwear at Guaranteed lowest prices. We strive to offer only the best customer service and prices online!
PSBridal.com (plussizebridal.com) has 232 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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232 approved reviews, newest moderated first
Amanda
it took 4 months to get the dress in the mail. called multiple times without getting a return call.
Jacqueline W.
Were it not for all of the extra charges, i.e., rush delivery, additional charge for size 22, and slow return telephone calls, this purchase would definitely have been a five star.
Shari L.
Excellent representation of dress. Color, quality and sizing is perfect. I could not be happier.
Clare
Thank you so much for your honesty and great communication. My dress has arrived and I love it.
Barbara C.
This was one of the best experiences using an online company. I was a bit nervous ordering my gown sight unseen & not being able to try it on, but it fits perfectly and is beyond beautiful. The staff was so helpful, Jeannette went over & beyond and even shipped the items via USPS, when I told her I was going out of town around my delivery date so that the package could be held at my local post office for me. This has been one of the best experiences of my life. & I'm looking forward to wowing my future husband when he sees me as I walk down the aisle to meet him at the altar! Thanks for helping to make my dreams come true.
Jocelyn P.
I truly enjoyed working with them. They were courtious, considerate and very helpful in helping me search for and get exactly what I wanted. I would definitely work with them again!
Jade R.
Well, I must say I ordered my dress from plussizebridal because they had a cheaper price than other websites. The one thing that I didn't like was that I was charged an extra $35.00 for a rush cut in which meant that I would recieve my dress within eight weeks and I didn't. I ordered my dress August 9th and did not ship until October 15th. Although I was told that the designer was behind in production. As a consumer I didn't think that I should have been charged that $35.00 rush cut if I wasn't going to recieve my dress during the eight weeks it was promised. All and all, please be patient and order your dress well ahead so that you won't have to worry like me.
Sharon
The staff at Plus Size Bridal could not have been more helpful. Janette gave me hope of getting a dress on very short notice when I was beginning to think it might be impossible. She was well informed, knew her products, and went over and above to work with her vendors to find dresses that I could choose from. I even found a dye-able shoe on another website, and give her the information, and she found the exact shoe and had it dyed to perfectly match my dress. Thank you, Janette for your outstanding customer service!