PSBridal.comReviews of plussizebridal.com

Would order from them again!

I loved working with PSBridal.com. I got my dress for hundreds less than my local bridal shop was charging. They were friendly and answered all my questions. The dress arrived right on time and it was Beautiful. I can't thank them enough. I didn't think I would be able to afford my dream dress until I came across their site. Thank you, Thank you, Thank you!! Have have a fan for life!

I have purchased 2 orders. The first one was quite sizeable and was excellent customer service. I sent a couple of emails asking questions and I got responses quite quickly. I was very, very impressed with the company. I was very pleased with the sizes and selections carried for the bigger sizes. Much thanks for that. However, my 2nd order was not as big, just a couple of small items. I had a question regarding the order and sent an email and got no response. Waited a couple of days, (giving a chance in case overly busy) and forwarded the email, still no response. In a few more days I received my order and STILL no response. In fact, to this day, I have still not received a response to my email. And yes, I used the same email address as I did for the first order when I did get a response. That was very very disappointing to me. My last order that I did went to another company! Customer Service is VERY important and customers concerns should not be ignored and/or deleted. Even if I won't like your answer, an answer is better than nothing. Not good.

I absolutely love the colors and the fit of the dresses. The only thing that was unfortnate was that all the dresses came in to big - whether that be me measuring not right on my behalf - I am happy to say bigger is better than smaller! Also the customer service I received was absolutely amazing, quick responses and knowledgeable. I even got a price match to one of their competitors website with no "run around" about why they couldn't do it. Would certainly recommend this business to anyone who wanted to "risk" ordering dresses online - much worth it and got hte dresses at more than half the price off of what was being offered in my local bridal stores.

I was a little nervous about buying my wedding dress online. However, it arrived when it was scheduled to and was the exact dress and size that I had ordered. The tracking number they originally sent me didn't work but they quickly got on that and fixed it so I could track my dress through UPS. Very pleased.

I called in and place an order with a consultant for a bridesmaid dress I saw online. She was EXTREMELY friendly and helpful. Most places online either didn't have the color I needed, charged over suggested retail for the dress, or charge outrageous shipping prices. Plus Size Bridal had the color I needed, charged less than suggested retail, and had reasonable rush shipping charges. The dress arrived on time and in perfect condition, as promised. Overall, it was a positive experience. I would definitely purchase from Plus SIze Bridal again and recommend them to anyone! Thanks a lot!

I ordered a bridesmaid dress for a friend's wedding. The dress is exactly the same as those the others were ordering from a boutique, the price was cheaper and my dress arrived several weeks earlier than theirs. I had to call them for information and they were easy to contact and very helpful on the phone and by email afterwards. I would recommend to anyone!

I decided in September to get married at the end of October! Just a little stressful - I looked in local bridal shops and was very discouraged as no one had my size and I didn't have time to drive to a big city to find one. I was going to have my gown made, bought fabric and then couldn't find anyone to make it! So I decided I would just make it!! My entire circle convinced me what a bad idea that would be so to spite it all I went online and found plussizebridal.com. I didn't have time to have one made so I went to clearance and there were two dresses both my size and both amazing - I asked the girls at work for their opinions and we all loved them both but there was a clear winner. I called my mom to order it as I didn't have time while at work and didn't want it to be sold - she called and had an amazing conversation with the staff at plussizebridal - they made my life so easy! When I got home I was able to purchase the dress and received notice that is was shipped out the next day. The shipping took longer than I had expected instead of 10 days it was about 21 days - I admit I wasn't panicking as I had decided to give it until the end of the week and then panic!!! When I opened the box I was surprised to see the fabric and the beadwork on the stress was gorgeous. I went to an alterationist to have it hemmed and the straps shortened - it was done and pressed and I was so impressed with how it all turned out. I loved the dress and heard so many wonderful compliments on how perfect it was! This was a perfect option for me to feel like a princess on my wedding day - my heartfelt thanks to all!!