PSBridal.comReviews of plussizebridal.com

The dress had 2 sheaths underneath chiffon skirt... not sure why... and they were too tight and had to put a slit in one and let out through hips.

I knew I was getting the best deal- cheapest price and all my questions answered so I was confident in my purchase.

Our delivery was as promised and we saved over $80 per bridesmaid dress over the price quoted us at local bridal boutiques. the gowns are beautiful and sized just as was described to us over the phone with PlusSize Bridal. my recommendation would be to follow the recommendations on the sizing suggestions offered on the website! they are very experienced with this! - thanks again for everything!

I ordered 6 dresses from this company. One of my bridesmaids ordered hers in October and just received it today (February 12th). Make sure you have plenty of time when you order them, otherwise they might not make it in time for alterations. I don't know if the designer is slow or what, but 4 and a half months is quite long to wait for a dress. Customer service was prompt and helpful, but they did not give accurate dates. My mom emailed them to see when the dresses would be shipped. The customer service rep said they would arrive 10 days after the shipping date, and no dresses have arrived. It has been 16 days. Make sure you purchase a swatch! The color of my dresses did not look anything like the websites photo. They do mention that the photos may differ, so that was my mistake, but the color is very different. In summary, be prepared to wait a very long time for your dresses!

I found it strange that I was sent this review on November 11 2012, my dress was due to ship on December 17th.... but I received it on February 12th 2013.... 8 weeks late. The dress itself is perfect, and it was well packaged, in plastic inside the box. I was impressed with the savings I made on purchasing my dress from PS bridal (over $2000 saved compared to buying from a local bridal salon here in Australia). I sent many e-mails prior to making the purchase and each one was answered within 24 hours. I felt confident in making my purchase. The estimated ship date was December 17th 2012. That came and went, and a month passed. I had not heard from PSB so I sent an email. And a week later I sent another, and over the 10 days following that another 3. I eventually called them, at 4am in Australia, due to the time difference. The number would not connect. I tried 3 times. I sent another e-mail threatening to cancel my credit card payment if no one answered my email within 24 hours. The next morning I woke at 4am again, and called and got an answering machine. I called again, and finally got a person. I was assured that my dress was about to ship that day. That afternoon I finally received a shipping code. The next day I finally got a reply to my 5 emails that simply said "your dress has shipped". No "thanks for waiting", no apology. I would suggest that PSB realise that brides are under enough stress, and a little communication would go a long way. Just an email to say "your dress is running behind" would have saved much stress on my behalf. It made me particularly nervous that my emails were never returned once I had paid for the dress. I really should not have had to get up at 4am two mornings in a row to chase my dress. It may be a simple matter for people who live locally to call and ask where their dress is, but no so for people half a world away. Overall I would use this company again, simply for the massive savings, but order your dress far far in advance in order to save yourself the stress when it is late.

Very helpful and fast service. I would and have already recommended to friends and family.

We ordered 2 bridesmaid dresses and they came as promised and are as beautiful as their website says. Would definitely buy from this company again, Also awesome customer service!!!

I ordered a dress for my sister's wedding and the wedding was postponed due to Hurricane Sandy, so I needed to return the dress. No one would help me, they wouldnt accept returns on the dress. The customer service was terrible for the price I paid - do not purchase from this website!