Bride
Excellent
I love this dress. The service was excellent and so was the quality. I would recommend buying from here.
Welcome to PSBridal.com where you will find only Authentic Designer Bridal and Formalwear at Guaranteed lowest prices. We strive to offer only the best customer service and prices online!
PSBridal.com (plussizebridal.com) has 232 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Clothing & Underwear · Durham, North Carolina
Excellent

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232 approved reviews, newest moderated first
Bride
I love this dress. The service was excellent and so was the quality. I would recommend buying from here.
Carly
The website is easy to use, and the customer service is friendly. A little confusing if you have to leave a voicemail. Only complaint is that it takes them months to ship the product.
Response from PSBridal.comApr 11, 2012
Hi, Thank you for your order with us. We do apologize if you had a hard time leaving us a voicemail. Most of the designers these days are made to order so unfortunately the lead time is around 10-12 weeks. This is standard for the industry. We hope the dress met your expectations and if there is anything else we can do for you in the future please do not hesitate to contact us! Sincerely, Staff@psbridal
Tracey V.
The staff and service was excellent. They quickly responded to all inquiries, and had excellent follow-up. Staff was pleasant and eager to be helpful. The product was timely delivered and of excellent quality. I will order from them again with great confidence!
Sabrina E.
My dress arrived on time with no complications, and it was BEAUTIFUL! Plussizebridal.com was the most inexpensive site for this dress!
Britt
I paid the extra $45 to have my dress in 3-4 weeks n i received it 10 weeks later and i also paid for my shipping with the sales rep i was talking to and then when my dress gets to the door turns out i had to pay again at the door shipping! Was not impressed. The dress was ok
Response from PSBridal.comApr 3, 2012
Hi Brittany, We have looked into your order and see the dress shipped out on a 6 week rush instead of the 3-4 week. We are sorry for the delay. We will gladly refund you the difference in the rush charge from the super rush charge right away. The amount you had to pay at the door was your duty charge for importing the dress into Canada. This is a tax your govt. imposes on you when you order anything outside of your country. Being based in the U.S. we have no control over other countries customs regulations and VAT charges. We do apologize for any inconvenience this caused you. If there is anything else we can help you with please feel free to call our customer service dept. anytime and we will gladly assist you. Sincerely, [email protected]
Helen Simmonds (.
I am extremely happy with my outfit and would recommend this company to everyone, you can really trust them to get the job done to your expectations.
Cheryl
I needed my bridesmaid dress to arrive within 3 months and they were able to get it to me in time. Good customer service as well
katie
I have not yet received my wedding gown, as I am still weeks out from it's delivery date, but my experience with the staff thus far has been wonderful. Janette was extremely helpful in answering my questions about ordering such an important purchase online, and put my mind at ease about the process. I spoke directly to the owner Chris, as well, who was similarly kind and helpful. The price for my dress was similar to the one I was quoted at the NY bridal warehouse where I tried on my gown, but PS Bridal was not charging the $500 (!) rush fee. Huge difference, especially if you are on any budget!