Angie
Very helpful staff
I had some questions about products and called instead of ordering online. The man that helped me was very nice and took my order. I received my gown when promissed and was very pleased with the quality.
Welcome to PSBridal.com where you will find only Authentic Designer Bridal and Formalwear at Guaranteed lowest prices. We strive to offer only the best customer service and prices online!
PSBridal.com (plussizebridal.com) has 232 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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232 approved reviews, newest moderated first
Angie
I had some questions about products and called instead of ordering online. The man that helped me was very nice and took my order. I received my gown when promissed and was very pleased with the quality.
Ann
Loved my experience of buying through PS Bridal. Was better than any other bridal store I walked into. I was treated amazing by Jeanette. She got all of our dresses in on time (they actually showed up early). Then when we had a last minute dress order that we needed to place, she is the only company that would get the dress here in time for the wedding (and again it showed up a few days early). I will buy all my dresses here from now on! LOVE, LOVE, LOVED IT!!!
Heather
Shipping is terrible if your in Canada. I paid an extra $120 for 8 week delivery, and it has now been 10 weeks. Called to complain and was told pretty much that im lucky to have it in 8 weeks and that they wouldnt refund the extra money I had put out for shipping because I already got a deal on it? They neglected to tell me when I ordered that regardless of the day you order(weekday), the order isnt put throught untill friday, which means 8 week delivery means 9. Because they dont prosess it untill the following monday. Yet to recieve my $1100 order, and im getting impatient. I hope the quality is what they claim it to be when I finally get it...
Response from PSBridal.comApr 24, 2012
Hi, Thank you for your comment. Unfortunately with international orders it does take some time to arrive once shipped. Your order shipped out from us to you on April 5th approximately 7 weeks from the time the order was placed. It just arrived in Canadian Customs on the 23rd of April and is awaiting clearance. We do make sure all orders are shipped to our customers the day they arrive from the designer. Your order was placed with us on an 8 week rush cut and and did ship within the rush cut time frame. Once again we apologize it has taken USPS so long to get to you in Canada.
Vanessa
PSBridal worked excellent on handling my time crunch situation! They got my dress super fast out to me. I really felt they went above and beyond!
Jen
I was worried ordering my bridesmaid dresses from the US as I live in the UK. The payment went through fine, I was able to track my order online, it was dispatched ahead of schedule and turned up at the delivery address with no problems. The dresses where exactly what I wanted, correct size and colour. My Bridesmaids tried on their dresses yesterday and are so happy with them. Services was flawless and would recommend this company to anyone ordering dresses from the UK
Katelyn L.
I was a little leery about buying a dress online, fearing those horrible scams every bride is warned about. But I took a chance and I am SO glad I did! My dress was PERFECT and even more gorgeous than the pictures.
Mary
I had a very positive experience with PSBridal. I completed my order thinking standard shipping would be sufficient however they contacted me right away suggesting that I rush order due to my dress most likely not arriving til the day before the wedding event, which would have been a very bad thing considering alterations. They were very polite and helpful in finding a convenient time to accept rush order payment since I was unable to pay at the moment. Customer service was always helpful and polite and kept me updated with all shipping information and arrival dates and times. I would definitely recommend PSBridal to anyone and would also consider ordering from them if needed in the future.
Jennifer W.
I ordered the most beautiful gown, when I got it I was so happy with it. The detail , the fabric everything about the dress is beautifully done. I would definately recommend this company to all of my friends. Very affordable and worth every penny spent. The waiting is the longest part, it seems to take forever for you to get your dress, but when I finally did get it ... it was worth every second waiting. Im so happy with the service and product. PSBridal is awesome!!!!