Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
plushcare.com
Website
plushcare.com
Category
Hospital & Emergency
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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PlushCare Virtual Healthcare: online doctor reviews
2,718 approved reviews, newest moderated first
DG
Deborah G.
It was awesome.
It was awesome. Dr. Meredith is awesome. I enjoyed my zoom visit with her. She was thorough, informative, empathetic and friendly. She even helped me find the best price and I did as she said and received the medication at a phenomenal price! I hope I am able to visit with her again.
NK
Nicolette K.
Confidence!
My experience was and continues to be a firm "10" on a scale of 1-10 (10 being the highest).
Registration is very quick and easy. A good range of doctors to choose from. Appointment setup is a one-stop process, too (just choose your date and time and that is all!)
You join the video call five minutes prior to appt and the doc appears,
My doctor was exactly what I like: professional, obviously knew his stuff, sense of humor. I felt he was very thorough. Discussed my symptoms and very thorough with dispensing the appropriate treatment.
I felt calm and relaxed, and as a patient with white coat syndrome, that is saying something.
Within 30 minutes I received a text and email notice that my prescriptions were called in. Amazing.
The next day, I remembered a script use frequently (allergies). Went into the PlushCare app, sent a message asking for it, and within 15 minutes I received a text that the doctor called my script in.
In an age where everything is so messed up and requires all sorts of remediation and following up, waiting, etc., this was a wonderful experience.
I love the sense of confidence I have in my care. Very well-run.
Thank you,
Nicolette
JP
Janet P.
Plushcare Please Don't Change A Thing!
I was able to schedule a same day appointment online with the doctor of my choice. I had received some abnormal lab results that needed to be reviewed. I was contacted via email a few hours later by a customer service rep, double checking the date of my labwork to make sure they had the results on file. My doctor was kind, reassuring, informative and very helpful. He changed some of my scripts and sent them to my pharmacy that evening. I received an email copy of lab orders, email confirmation my prescriptions had been ordered and an appointment for a follow up pre-scheduled (that I could also change if needed online). I then received a personal email from my doctor that was warm, reassuring and encouraging, inviting me to contact him if any other questions came to mind. I came to Plushcare for routine meds when COVID first hit, but have now chosen a primary care physician who is the kindest, most concerned and helpful doctor I have ever worked with.
PP
Pierre P.
Thank God for PlushCare! My needs were met hassle-free with professionalism and care. I am now a customer.
I was fully satisfied with no-hassle medical care. Everyone was professional and helpful and helped to resolve my immediate needs. THANKS PLUSHCARE!!!
GC
GTS Car Life on Y.
Very convenient from the comfort of…
Very convenient from the comfort of your home, and flexible appointment availability! The doctor actually made the right (and critical) diagnosis and sent me to my specialist, who confirmed her online diagnosis. Very, very satisfied.
MM
Megan M.
Very simple to use
Very simple to use, timely as well, the doctor I saw was very pleasant.
DR
dawn R.
wonderful experience
wonderful experience. will definitely be using again. Dr was very nice.
CR
Christopher R.
Overpriced and they do not answer when…
Overpriced and they do not answer when you book an appointment goes from $59 then $129
Response from PlushCare Virtual Healthcare: online doctorApr 12, 2022
I apologize we failed to WOW you with our clinical service and support. We'd be happy to take a deeper look into this! Feel free to reach out directly via [email protected]