PloxHost Offers Reliable, High Quality Server Hosting with Industry Leading Support. Features including DDoS Protection, 24/7 Up Time, 1GBPS Network Speeds & more starting at only $1.50
PloxHost (plox-hosting.com) has 203 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
plox-hosting.com
Website
plox-hosting.com
Category
Gaming
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 36% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My Review:
Prices: 9.5/10. Great prices on MC services.
Support General: 7/10 The Staff are usually helpful.
Support Response Time: 6/10 Mostly generally within 1-2 hours which is acceptable with me. Sometimes though it takes a day or two, for a simple job, creating a multicraft account.
Overall: 7/10, I like prices, but support could be improved, but I feel like the price makes up for it!
Response from PloxHostMar 22, 2018
We are truly sorry to hear that you are having a hard time with our support team. At PloxHost we truly understand how urgent your support request is to us and we want to assure that the issue you have is fully resolved and answered properly. We have been working on major improvements to our support and ticket responds time.
As listed on our sites all tickets are responded under 24hrs or less if an issue is more complex is may take longer to resolve if it goes over 24hrs you should have been notified that we were looking into the issue.
AS
Arik S.
Review: PloxHost the most terrible host going...
Review: PloxHost the most terrible host going...
Review:
Score: 1/10
My opinion of PloxHost. Firstly, the staff were decent, the old staff. (Idk about any new ones). I have purchased each service from Plox atleast once. Lets start from the worst:
Minecraft Hosting - TPS just fluctuates alot, and I mean alot. Lots of ping issues, even for people in the US. And then there is alot of ip issues. Failure to bind to ports due to ports already being given out. (Isnt managed too well), the servers were overall laggy and I would not recommend the host to anyone for Minecraft hosting. Rating: 1/10
Web-Hosting - The web-hosting was genuinely terrible. They resell from SkyNetHosting so I didnt expect anything good. The websites I ran were incredibly slow and I genuinely had to change all my sites over to a new host. Although one thing I can say is that they didnt lose my files. Rating: 1.5/10
KVM Hosting - KVM Hosting wasnt half bad, although there was alot of errors. The panel was configured nicely and they did go with the nice choice of Virtualisor, however I ran into a few issues with OS's not working and having to reboot my server from SSH as the control panel didnt work as it was supposed to. The machine overall did well, although this is probably because it is fairly new, they only have 1 node. Rating: 2/10
OpenVZ Hosting - OpenVZ Hosting was actually good. (Might be a little bias because I managed OpenVZ), the machine itself did go laggy, due to the resources being shared some vpses had been using alot of resources causing my VPS to lag and all other VPS's on the machine. It could have been managed better with automatic suspension or something, they only have 1 node. Rating: 3/10(edited)
Dedicated Servers - Terrible, just terrible. I ordered a dedicated server, it was supposed to be a 128GB E5 server, I had waited over 3 days and then once it finally had arrived it was a 12GB server and wasnt even an E5. I was however refunded, but over $20 was loss in fees and no, they werent humble and didnt refund it. They did however provide me $20 in account credits (Correction I had to add it to my account myself). Dont order a dedicated server from here it will just be awful. Rating 0/100
Support - Overall the support has went downhill and I wouldnt recommend this host to anyone if you were assuming to receive good support. Some staff members dont know what they are doing and have to find someone else to blame.
This review was written truthly.
JS
Jake S.
PloxHost is truly one of the most…
PloxHost is truly one of the most amazing host out there. I would recommend this host to anyone out there that is looking to start there Minecraft server or have a Minecraft server. They can support any size Minecraft server or network big or small.
I have never had a server run so smooth and fast before.
There support and staff are amazing, helpful and fully dedicated to making sure all issues get resolved.
I could never ask for a better host ditch all the other Minecraft hosting providers out there this host is the one to go to and the only one you will ever need.
Response from PloxHostJun 18, 2018
Thank you for the feedback Jake we truly do appreciate it!
ET
Ethan
This is an amazing host the staff are…
This is an amazing host the staff are amazing and truly do care. There is for sure no other hosting companies out there that cares as much as PloxHost does.
If you are looking to start up server or even host a network a strongly suggest PloxHost.
I have never had any lag on my server with them its always ran prefect with 100% up time. Please is truly is one of the best host out there!
Response from PloxHostFeb 17, 2018
We are glad to hear you like our services!
CH
CheekierBlue
Stay AWAY
I saw the amazingly low rates and thought to myself can't hurt to try it out, I was so wrong I bought my first server as a 4 GB server for a Modded Minecraft Server and the server ran fine... with one player but once people started getting on (5 Players) it would lag hard and I started looking into this and the "ram" you pay for isn't even the ram you get.
If that wasn't so bad, I came back to the service when they released a 50% off sale for Black Friday and grabbed a 3GB VPS that I didn't use once and this VPS was bought with credits and never once used my paypal to buy the VPS but still one month after I was charged by Plox.host for a 3GB VPS for 7.88$ not even the amount I originally paid for which was 3.44$ and was called a recurring discount. After going back and fourth with their Billing Team I was told you can't receive a refund because you've already used our resources (1 Day) any other hosting service I've used woud refund me straight away for a situation like this.
In conclusion Plox.host doesn't care for you and will fight to keep your money no matter what even if it hurts their reputation.
Reply Towards Plox.host
I was never contacted to help make my service work and when dealing with refunds the hosting service gave no consideration to the situation and thought only of the money at play. With the "Non-refundable VPS" that is only if your product is what it is made out to be and that your charging in the proper procedure.
Response from PloxHostJan 19, 2018
We are sorry to hear you were not enjoying our services and would like to clear things up.
The RAM you pay for is exactly what you get there is no way to modify this, so you get a set amount of RAM. You can even see on your server how much RAM you have if you install a plugin there for you should not be making up a false statement like this.
There are also several factors on why your server could be having lag, and this can be due to having too many plugins, overusing your RAM, a Bad ping to a server, improper configs and outdated plugins. You could have contacted our team if you had liked help with optimizing your server.
As stated in our terms we can decide to give you a refund or a credit, in this case, we decided to provide you with a credit cause we were unable to find any issues on your server after testing it several times. You had also agreed to credit instead of a refund.
The reason on why you were auto charge was due to the fact you opened a billing agreement with us to be billed $7.88 every month we have no control over these billing agreements as they are %100 on you and they state how much you will be charged each month. If you had wished not to be billed $7.88 amount, then you simply needed to cancel this agreement with PayPal. We are not allowed to do this unless you have requested your services to be canceled in which in this case you clearly did not request your services to be canceled as there was no cancel request in regards to your services.
You had never contacted us for help but instead demanded a refund once we gave you credits. We were not seeing any issues on your server while testing, therefore, we had no way of knowing you were having an issue with your server. You should of contacted support to sort this out instead of demanding to get your money back for an issue that could of been fixed easily and if we can not fix then you would of got your money back.
We are clearly not about the money or keeping your money here at ploxhost and you have clear if that was the case we would be overcharging you for your services but instead offer services for the lowest price as possible and assure they run properly. We built upon the community and for the community and that's how PloxHost always been.
AI
Aidan
Horrible
Note: Host being re-reviewed. (8-8-18)
I am re-writing this review because I felt the old review did not contain enough details about my experience with PloxHost. I am a verified customer, as seen on my badge above.
I was scrolling MC-Market, a popular Minecraft forum site, and saw this hosting company. They had bad reviews but claimed they had new management, so I decided to try them out. I bought the 'Diamond' plan which was 6GB RAM, and more than enough to suit my needs. I logged into the server, and it took extremely long to load chunks, about five seconds. I thought this was just because I was logging in for the first time, so I disconnected and reconnected to the server. It still had the same problem with an extremely delayed login time. I tried doing many other things, including reinstalling the server, restarting my client, and restarting the server, but all of that failed. I tried contacting support, and they moved my location, but it still had similar problems. It also was not my ping time, because my ping was 30, which is extremely good with servers. I contacted support yet again, and they moved me to a VPS, which worked okay, but it had random spikes causing my server to lag when no-one was even on. After this experience, I decided to cancel my service.
About six months later, I saw the company on MCM again and saw that they added KVM VPS. I decided to give them a try and ordered a VPS. I tried contacting support because I noticed they were lacking an essential feature called 'Reverse DNS', which is required to send emails to most people. It took about five days, and they finally told me that they didn't have the feature for KVM. I was furious and decided to cancel their service and to never use Plox again. I was also rudely treated by current and former staff, and some of the content was so rude that I can't say it here.
They also tried to take down the review and tried to fake that I was never a customer and also said it was a former staff member but it was more than one member of staff. I would have considered takedown of this review if they nicely contacted me, but it's too late now. They never even said sorry about what happened, and if they still want to do that, they know my Discord and are always welcome if they would like to.
CL
CleanZoneYT
Plox Hosting Review
Plox Hosting Review: Rating - 120/100. These staff members are amazing! I cant wait until i purchase my server from this Hosting Site and am able to say I am a proud client of Plox Hosting! Also, this Hosting Site has lots to offer, sometimes much more than other hosting sites that I have looked at(will not mention which). In the end, I have looked through many different sites to see which one would be right for me in the end, and I can say that I believe Plox Hosting will be my choice when it comes to buying a server or recommending to another person. Keep up the amazing work Plox Hosting!!!
KB
Kye B.
Amazing support
Amazing support, quick responce time, no lag, good connection, many locations to choose from. Big vouch to Sleetla (Mark) for the awesome support!