Pioneer Law FirmReviews of pioneerlawfirm.com

Pioneer failed to do their due diligence and confirm that I am listed on accounts placed in their program. The joint accounts have not been paid for 8 months by Pioneer and none of the creditors have been contacted. I am being contacted constantly by the joint creditors and now my credit score has decreased from 685 to 510. I called Pioneer to tell them they have unethically impacted my credit and did not have authorization to place my accounts into this program. They refused to help me at all, despite pointing out that I am owner of the accounts. They stated they won't even contact me with a resolution. This is ridiculously illegal and unethical business practices to do this to someone. They have devestated my credit score, and caused me the inability to relocate, make new purchases, or buy a home. They have, LITERALLY, destroyed my ability to start my life over. And, when notified of their role in this, they minimized it and have no desire to appropriately investigate it or resolve it. In order to correct this, I now need to file litigation, thereby causing additional financial distress - which contradicts their desire to help people. Absurd, ridiculous, illegal, unprofessional business practices! They are representing that they represent my accounts. They are telling my creditors they have been hired to handle my accounts. If you represent me, you answer to me. But, they will not help me, but control my credit. This is no different than identity fraud. Fix this!

34 months in the program only to be told it would take an additional 11 months. That is after paying an extra $206 a month for 12 months. We were told at that time the program would be shortened by "3 to 5 months". I have found the company to to be deceptive and dishonest at best. I have to almost harass them to get a return call from "upper management", in the end it will cost us more than $10,000 more than the original contract, but that's just an estimate (sarcasm totally intended)

If I could give Pioneer a negative rating, I would! We are completing the "last" month of our 36 month "program", in which we were led to believe that Pioneer would negotiate settlements for 4 credit cards. I started asking questions 4 months ago about the settlement of a Visa card that was still outstanding, with no response, either by phone or e-mail. Pioneer got 3 of the cards settled, but guess what, the card with the largest outstanding amount was NOT settled - only the smaller ones. This company scams people into believing they can help you get out of debt. But guess what, all they do is charge exorbitant fees (by my calculations, 38% of the total!) and don't take care of the largest amounts. Then they tell you "we can continue with the program if you want, and we'll take care of the last card". A total lie and ripoff. I wish I would have known this 3 years ago and we would have found a credible company for help. Stay away from Pioneer!!!

We put 4 cards into a program in August 2014, with a 4 yr pay-off goal. We weren't behind on paying, but knew we wouldn't be able to keep up because our financial situation was changing because of retirement. They told us to quit paying the cards and they would send letters to the creditors and for us to fax them any correspondance we got. We put $575 a month into the account they set up for us with Global Client Solutions. We had been paying about $1100 a month for all 4 cards (which was above the minimum, but we couldn't really see the debt going down). After about 6 months, I got a call that they had negotiated a settlement with the smallest card, but we didn't really have enough reserves built up to pay it, so if we could pay that one ourselves, it would help. I said OK; it was $75 a month for a year, so about $900 , and we owed the card over $3000. After about another 6 months, they negotiated a settlement with Discover. They were supposed to send a letter with the monthly payment amounts, but they did not, so I had to call them again to get it. A few months after that, I got a letter from Citi, which was our largest debt, with a settlement offer, and a "reply by" date. I faxed it to Pioneer. When I hadn't heard anything from Pioneer after a month, I called and asked them if they had set up payments with Citi. I was told we didn't really have enough money in our reserve account and I should just wait until they send another letter. I told them there would be plenty of money in the reserve fund if they didn't take so much of it. I got a call back later on that afternoon that they had set up a payment plan. I asked for a letter with the repayment amounts, but I never got that. By that time, I had learned how to go to the Global Client Solutions acct to see what was going on, so I just went there and wrote it down myself on a piece of paper. After 2 years, there still was no settlement with the 4th card, so I called Pioneer to see if they had contacted that company, which is a local bank. They had sent a letter, but had not received a settlement offer. By that time, 2 of the cards were paid, and the third was set to be paid off by Aug. 2017. I asked what would happen if the first 3 cards were paid, but they still hadn't heard from the 4th. I was told I should just keep paying into the program and they would settle it. Our financial situation had changed again, with my husband and me both now being retired. I had a little bit of money in a pension account, so I decided to wait until January (last month) when the interest from the last quarter of 2016 would be applied, and just take enough from that fund to pay off the 3rd card and take the last card out of the program. I called in December to let them know what I wanted to do, so they could stop my auto-draft for January (there would still be enough $ in our acct to pay the Jan. amount, plus fees. They tried to talk me out of it, but I said I am not asking for your advice, I am telling you what I want to do. The Pioneer fees were $79 a month, and my pension wasn't making that much, plus the $575 a month we were paying into the program was becoming a burden. So that is taken care of, now I am just waiting for a check from Global Client Solutions for what was left in our acct after the last card was paid. BTW, they charged $25 to take the last card out of the program. Overall, I am happy because the program was set up for 4 years and w finished in 2 1/2, but the last card isn't paid. I would say, if you go into a program with Pioneer, be sure to keep an eye on what is going on, because they don't really initiate the conversation. I had to do a lot of calling to find out what was going on, and to keep them on track. They charge $79 a month for "servicing fees", but once the settlements are agreed on, and the $ is being auto-drafted, they aren't really doing anything. In the first year of the program, there are other charges on top of the $79. To be fair, we did have a schedule of the fees when we signed up for the program, but it still seems like a lot of fees and charges to me.

Don't go with them. We wonted to pay of our program earlier, but they asked as for additional 8000$.I almost get I heart attack I don't know what to do except to sue them. There is no way to get to speak with manager's.As soon as they take a money for them self, you or on your own .I just find out after 38 months being with them I own almost the same amount of money as I owned on the beginning of the program,and I am paying 700$ every month .

I've been with Pioneer for two years with one credit card. Out of the blue after making regular payments to them I am served a garnishment notice. I finally go a hold of the negotiator and he tole me to go to court myself and try to get an exception for the garnishment. I did not know of this until two weeks of the date of it happening. They have not helped me on bit thus far, if there was anything I could do to help them help me I would have. Update. Do Not Go With This Law Firm!! After being garnished and told to go to court. I continued making monthly payments. They were taking almost $200 a month and almost $300 to the credit card. I got a call from them asking me to call them. They told me there wasn't enough money in my global account back 3-4 months. After three times attempting to contact someone, taking an hour on hold each time. Finally then told me they are going to have to re-negotiate. At this point I was livid. I called Capitol one myself, and negotiated a settlement $200 more than what they told me before they let the account lapse. Every time you call the dysfunction staff always says they will 'reach out someone'. If you do go with good luck, and I hope you don't have Mike Bunyan as your symbolic negotiator. (The only reason they paid me back the $1700 that was garnished is because I filed a claim with the better business bureau. Look it up they have 44 complaints~I've been with Pioneer for two years with one credit card. Out of the blue after making regular payments to them I am served a garnishment notice. I finally go a hold of the negotiator and he tole me to go to court myself and try to get an exception for the garnishment. I did not know of this until two weeks of the date of it happening. They have not helped me on bit thus far, if there was anything I could do to help them help me I would have. Update. Do Not Go With This Law Firm!! After being garnished and told to go to court. I continued making monthly payments. They were taking almost $200 a month and almost $300 to the credit card. I got a call from them asking me to call them. They told me there wasn't enough money in my global account back 3-4 months. After three times attempting to contact someone, taking an hour on hold each time. Finally then told me they are going to have to re-negotiate. At this point I was livid. I called Capitol one myself, and negotiated a settlement $200 more than what they told me before they let the account lapse. Every time you call the dysfunctionalt staff always says they will 'reach out someone'. If you do go with good luck, and I hope you don't have Mike Bunyan as your symbolic negotiator. (The only reason they paid me back the $1700 that was garnished is because I filed a claim with the better business bureau. After waiting over an hour on three separate instances they took over an hour. Now after I edit this review they send me their basic not a good fit thanks and bye. Fifty-three Months with them and I had to settle on my own.

We are currently involved, came to them to try to resolve our financial crisis, instead of turning to bankruptcy. They are not paying what they said, and won't return calls when they say they will. Wish I could start over and not go down this path.

Do not use this company, they are nothing but bad and do not follow through on what they tell you!!! PLEASE find another company!!!!