Ralph
The Pioneer reps are always helpful and…
The Pioneer reps are always helpful and courteous when asking or providing account information and settlement details. I just wish the on-hold phone time during peak hours was faster in giving me the option for a call-back, as I had to wait over 10 minutes to get that option.
Response from Pioneer Law FirmSep 17, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2527749


