Sarah P.
Lowest of the low
Lowest of the low. Both Pioneer and Sphere. The mission statement on their website states that they are a company that “Helps people in financial difficulty by offering flexible and supportive solutions to manage their debts”. Lies! I tried to explain my situation including finances and was literally told that any other debt I had was “not a matter of concern to our client”. They hold all the power and they are very much aware of this imbalance. For example, when I offered a starting amount this was declined… only for them to turn around a few weeks later and change their minds! God forbid if this was the other way around. They don’t care if you’re literally left with $20… they’ll take it all. They literally were willing to leave me with $20 to last 5 weeks. They said how I survived in the meantime was not their problem… and it’s true because if I had of died due to not being able to afford food, they would claim their owed amount through mu estate. As I said, lowest of the low. They harass and bombard you with calls but when you try to contact them after you’re meeting them more than half way, they’re never available. They buy debt at a fraction of the price but do not care about this when they try to take you for 20 grand more than the original debt. They do not care about you or your situation. They won’t even send an email as this is a cost they don’t want to pay!! An email!! Sphere Legal lawyers also must be so proud of themselves… taking the time and stress of law school only to work for a debt collector company. How proud their parents and family members must be. Do not give them an inch because they will take a mile!! Call the national debt helpline before dealing with these scum. Everyone I spoke to at the national helpline said the same thing about Pioneer and their legal reps. They also take your story and add it to the list of complaints already made. The helpline gives great advice! And advice Pioneer do not want you to know!


