Pink LilyPicking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Pink Lily (pinklily.com) has 395 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Taylor H.
Helpful customer service. I made a mistake on my order, and CS was able to help me resolve it quickly before the order was processed.
Response from Pink LilyNov 9, 2021
Hey Taylor, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Alex T.
Pink Lily's support is incredible. I recently purchased some items from Daryl Ann Denner's collection and I entered the code for 20% off and accidentally hit "pay now" instead of "apply" so I ended paying full price and after reaching out to them they refunded me the discount. Beyond grateful! I never leave reviews, but had to after this great experience.
Response from Pink LilyNov 8, 2021
Hey Alex, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Missi
The customer service rep that I spoke with went above and beyond to help resolve my issue! I am so happy with my order and will definitely be shopping with Pink Lilly again!
Response from Pink LilyNov 8, 2021
Hey Missi, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Jessiann R.
I love pinklily! The clothing line is adorable. I love all their clothes my favorite is the Convington Fall Collection! I love the fall weather and getting to dress up so cute makes it even better. Thanks Pinklily! Can't wait for some more of the fall wear. Pinklily?
Response from Pink LilyNov 7, 2021
Hey Jessiann! Thank you so much for the feedback! Keep an eye on the website, we have new collections coming!
Rebecca J.
I received a response to my question in less then 24 hours. The reply was from an actual person and not a computer generated response. The response was friendly and helpful and addressed my issues so no follow up was required:)
Response from Pink LilyNov 3, 2021
Hey Rebecca! Thank you so much for the review and feedback!
Susan Blalock O.
I ordered a t shirt for a Halloween and when I received it it was not the color that I ordered so I emailed them and they were very fast and friendly, they returned my money in a very quick and timely manner. Thank you Pink Lily!
Response from Pink LilyNov 2, 2021
Hey Susan, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Paige
I had a question about some delays in shipping my order and Pink Lily answered quickly within the 24 hours as stated on their website! My order arrived not long after the correspondence via e-mail! I appreciate good customer service and kind associates! It makes me want to continue shopping with Pink Lily! Thank you Pink Lily for caring about your customers!
Response from Pink LilyNov 2, 2021
Hey Paige, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
Schipp
Pink Lily’s customer service is very helpful in a timely manner. Also, I’m obsessed with all of their clothing!!
Response from Pink LilyOct 30, 2021
Hey Schipp, Thank you for you providing valuable feedback and review. We set a high standard for ourselves, and we’re so glad to hear this was met in your customer experience with Pink Lily.
