Pingo.com is an international telecommunications website dedicated to immigrants all over the world who need to call home. Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls. For more info, visit the website:Calling RatesHow to callCreate New AccountSupportCalling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.
Pingo.com (pingo.com) has 221 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Website
pingo.com
Category
Computers & Phones
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
He pagado una suscripción solo de un…No hacer suscripciones, no hay forma de quitarla,solo dar de baja la tarjeta, ESTAFADORES
He pagado una suscripción solo de un mes y sin mi consentimiento siguen cobrando el segundo mes . No me puedo po er en contacto con ellos de ninguna forma, el correo electrónico no existe, no hay teléfono ni por el chat.
ESTAFA
Response from Pingo.comSep 9, 2024
Dear Marius,
Could you please share your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this.
Please note you can always contact our Customer Support, available 24/7 through the Support page.
WA
Walter
I bought a month’s worth of eSIM
I bought a month’s worth of eSIM. My phone was supposed to be compatible (iPhone 13) but it didn’t install. I contacted Pingo right away to alert them and get a refund but got no reply.
Response from Pingo.comAug 19, 2024
Dear Walter,
Thank you for contacting our Support Team.
Please note that not all devices are eSIM-compatible, so it’s a good idea to check that your device supports eSIMs before getting started. Please follow the link below to check if your device supports eSIM: https://Pingo.com/how-to-use#device-compatibility
Also, note that you might not even notice that the eSIM is already installed after scanning the QR code, and that is because the eSIM will most likely be assigned a random name such as: "Travel eSIM", "Business", "Cellular Data", "Personal" or probably a different one.
In case you are not able to install/locate the Travel eSIM, please provide us the following information and screenshots in order to further investigate this for you.
1. The IMEI of your device, you can get it by dialing *#06# or in your device settings.
2. Installed ICCID (Settings > General > About > Scroll down to find the ICCID)
3. APN settings (Settings > Cellular (or Mobile Data) > Data plans (or Cellular Plans, or SIMs) - Airalo eSIM (or whatever name it got assigned)
4. Cellular or Mobile Data Network)
5. Data Roaming (Settings > Cellular (or Mobile Data) > Data plans (or Cellular Plans, or SIMs) - Airalo eSIM (or whatever name it got assigned) > Data Roaming)
6. Available SIM/eSIMs (Settings > Cellular (or Mobile Data)
7. Selected Network (Settings> Cellular (or Mobile Data) > Data plans (or Cellular Plans, or SIMs) > Airalo eSIM (or whatever name it got assigned) > Network Selection)
8. Cellular - Cellular Data Options and enable "Limit IP Address Tracking" ON.
We appreciate your patience.
Drop us a line if you need further assistance with this.
For any other inquiries, check out our Help Center at:
https://www.Pingo.com/help_center.
JO
Jonathan O.
The rate per minute to the destination country
Easy-to-use app.
PB
Prosperly B L.
Easy to deal with
Easy to deal with
CO
colin
Generally happy with the service
Generally happy with the service. Only issue for me is that the UK rate of 2,5p per minute does not apply if you use the o800 access numbe, but they don't say how \i can use the sevrvice without it.
Response from Pingo.comJul 26, 2024
Hi Colin,
In order to benefit of the 2,5p rate you need to call though a local access number (and not a 800 one). Here is the list of local access numbers in the UK: https://pingo.com/access_numbers?country=United+Kingdom
You can also download our app, and you can make calls over Wi-Fi: https://pingo.com/apps
Hope this helps,
Pingo
RW
ROMESH W.
easy top up when needed
easy fill up , from website , good reception and price for overseas calls
RO
Robert
Excellent service
Excellent service! I highly recommend it.
FG
Fatemeh G.
Rate is high and hidden fees
I am still going to use the Pingo
Response from Pingo.comApr 17, 2024
Dear Fatemeh,
Thank you very much for taking the time to share your feedback.
As far as we can see you were only charged for the Pingo Platinum monthly plan and for the Voice Credit purchased.
There were no extra charges or hidden fees applied to your account.
Can you please give us more details so we can look into the situation?
Thank you in advance!
