Pingo.comReviews of pingo.com

worst calling card you can ever come accross if you are in emergency to call someone forget Pingo as they will try to verify your account and when you send all the details they disable your account..and the best part..Money is deducted instantaneously from your bank My sincere advise is Please Stay Away

I signed up a pingo account thinking it might be useful since i was travelling but I was flat WRONG. Dumbest idea ever. I couldn't get the toll-free number listed on their website for Japan to work at all despite calling via mobile or from landlines. Their customer support was no help either, just regurgitating information already on the website on me. What's more, my account is now stuck in a 'review' state and I can't even cancel it! You're better off giving your money to a charity!

Three days after signing up my account still doesn't work yet my credit card has been charged. I have emailed them 11 times and called four. No response, customer service can't help - yadda, yadda, yadda. If you want a phone card company that works, try someone else.

I don’t know about the quality of the calls yet, but the Customer Service of Pingo SUCKS!!!I’ve been calling to their phone line for more than 12 hours and it either lets you waiting or hangs up on you. I enrolled in the service on a Thursday night and the next day, by 11:00 am tha account had not been activated. I finally talked to a representative and she told me the activation takes from 24 to 48 hours. Unfortunately, thay don’t tell you that on their web page so you get stuck waiting for them. I am cancelling the service immediately, if a company can not effectively take care of its customers, it does not deserve my money. BEWARE OF PINGO CUSTOMER SERVICE!!!!! Also, I just found out that this company is not accredited with the BBB (Better Business Bureau). Despite this, the BBB rated it F (Fail) due to the number of complaints and the lack of response of the company to resolve them. AGAIN, BEWARE OF THIS COMPANY PRACTICES

The webiste claims they have no fees. It's a lie. They take out one dollar every month from your account. I put some money in so I would have it when I traveled. Like sands through the hourglass, my money is disappearing into their pockets without me making any calls. If they lie so brazenly about this, what will they do later? They cannot be trusted