Pingo.comReviews of pingo.com

I've been a customer since 2015. I'm amazed at the level of attention Pingo has provided me. I sent an email reporting an issue to my destination. I got a quick response and personable attention. Jay did an awesome job explaining the steps that were taken to escalate my situation, he also followed up by calling me and sending an email with all the details. Small things like these makeup a great experience. For me finding a company with great customer service is a must. I don't care how "great" their service may be or how "big" the company is, if I feel that their customer service skills are not top notch I change companies in a heartbeat. This is the first time I reach out for help since I have Pingo and I'm glad to say that I'm not disappointed!

I have been using Pingo for I don't know how many years and always with wonderful service. I had a problem a few days ago, but it was fixed promptly. Thank you!!!

Dear Pingo Fans, I have been Pingo fan/user for a long time. Pingo product is consistently extraordinary, and its service, persistently excellent! I am a consumerist who is a huge fan of conscientious companies that offer quality products, and service. In other words, value and virtue. And Pingo offers both. If Pingo was a person, and often companies reflect the owners, or founders, and its team members, and I confidently say that Pingo is dependable, reliable, and honest. So, connect with Pingo and enjoy the exchange of talks. Instead of Love Always, recommend Pingo Always, Quinn R. A Proud Pingo Fan from San Antonio, TX

For the most part, very poor for what you get. I've been a looonnnnggg time customer only because I haven't made the shift to a cell phone. Very poor customer service and the phone product can be quite annoying sometimes, too.

Excellent service in international phone calls. I have been using Pingo service since 2013 and based on my experience I would recommend it with no doubts to my friends and relatives to use this awesome service.

I’ve been a Pingo customer for a long time. Have never received rude customer service from any of his representatives. Recently i had a problem with my account i called and everyone that i came in contact with while resolving the problem was very professional and courteous. Specially Brian he went above and beyond to make sure my problem was resolved. If I could give them 10 starts I would without hesitation! Pingo is the best calling service there is!

I am a customer of Pingo probably around 5 years now. Initially, the service was realtively more realiable, with few problems here and there. Last 2 years, the service became incerasingly very unrealiable. Last couple of years, there were multiple service outages for long time segments that I couldn't put any phone calls up to a half day. When I was able to make a call, the quality was very poor, that the conversations became very difficult. I use to email them about the problems, They were apologizing and offering some credits, and following few more days of acceptable level of service. Then, everything was sliding back to poor service. After I gave a negative review for their cell app, things got even worse. When I contacted them again about the poor service, the representative (Brian Hawkins), without listening the problems, directly asked me if I am willing to change my review about their App, When I refused it, he said 'If you are not happy about the service, maybe this company is not for you" . I couldn't put it better myself. I agree with him hundred percent. I think this company is not for me or other people who are looking for a realible service and decent phone connections.

I start using Pingo 10 years ago, my line of work takes me all around the globe and I always keep several calling options available, I use prepaid phone cards, Magic-jack, VoIP and Wifi. One service provider that never fail me is Pingo, Best in service, voice quality, access numbers and price. . Loyal customer.