PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Rev W.
Fast ,easy ,and affordable. Love it!!
Response from PigeonlyFeb 18, 2021
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Christiana C.
This service sucks. Almost everything I sent thru pigeonly ended up getting sent back to me! I've wasted so much money. It takes forever for the inmate to get anything from here. And the phone funds is bull crap! Constant problems! Don't sign up for this service!
Response from PigeonlyFeb 18, 2021
Hi Christiana I do apologize about your experience Your situation seems as if it would be best handled via phone. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
Jea
Overall great, sometimes sending photos it’s time consuming because photos duplicate or won’t load.
Response from PigeonlyFeb 18, 2021
Hi Jea, im glad you like our service but I do apologize about your negative experiences you sometimes have when loading pictures. Please do not hesitate to contact us @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST. Have a wonderful day!
Dee
Goosd works gud
Response from PigeonlyFeb 18, 2021
Hi Dee Thank you for joining Pigeonly and leaving us a 5 star review, give us a call if you ever need anything or have more feedback.
Nikole
Good customer service, good company. Website and explaining how it works could use more
Response from PigeonlyFeb 18, 2021
Thanks for the awesome review, Nikole! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.Give us a call if you need anything. Cheers!
Janice O.
I like the convenience that you can send multiple items for a flat fee per month. All at the tip of my finger to phone. It’s certainly has increased how much and how often my love get word from me, words, pictures, letters postcards.
Response from PigeonlyFeb 18, 2021
Hi Janice we love how much your taking advantage of our flat rate to keep in contact with your loved one! thank you for choosing Pigeonly and leaving this kind review, get a hold of us via phone to see how we can save you more money to talk to your loved one.
Thenadie S.
I love using this. I seriously will recommend this to anybody who is trying to contact a inmate and make them feel loved. I love using this seriously. They give you great details when it’s being delivered and package and it’s just such a great thing to use.
Response from PigeonlyJan 29, 2021
Hello Thenadie, Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Breanna H.
I love this service honestly. It's so affordable and the fact you can send as many letters and pictures as you want is great. That you can send a greetings card and get other people to sign it by logging onto the service is so cool! And the people are always friendly. It's a great service!
Response from PigeonlyFeb 18, 2021
Hello Breanna, we are so pleased to hear you've had a great time with our company! Thank you for this wonderful review, please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance.
