PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Marc D.
My letters to my inmate get to him in a timely manner. He has not complained to me about not getting my letters like he did when I was using snail mail. He also says the photos I have sent him are clear and in focus.
Response from PigeonlyFeb 18, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Christian C.
I was so grateful when I came upon this website!!! I’m so exited and happy that I can send my husband photos so quickly without any hassle of running around for photo prints. Super easy to use and the great part is , they even give you a super huge discount for your first month to allow you to figure out if you like it or not. Thank you so much pigeon. I will forever use your services. It’s such an inspiring thing to see that someone came up with this for other individuals to enjoy and have such an easy, cheaper, way to stay connected with loved ones. It shows how much you care for other individuals and I just want to say Thank you!! And Thank you!!!!!
Response from PigeonlyFeb 18, 2021
Hi Christian, we are so pleased to hear you've had a great time with our company! Thank you for this wonderful review, we praise customer loyalty please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Serving customers like you make our jobs more enjoyable.
Lavinia T.
Sent great picture
Response from PigeonlyFeb 18, 2021
Thank you for the 5-stars! Hope to hear from you again soon!
S K.
I love that I can send send letters and pictures straight from my phone! The post cards and greeting cards are cool too! Customer service is always very helpful and friendly. Thank you for the service that you provide!
Response from PigeonlyFeb 18, 2021
We are happy to hear you had a positive experience at Pigeonly! We value your input and encourage you to let us know more details about your experience with us.
Alicia M.
Easy to navigate and use, very pleased with the services that are offered
Response from PigeonlyFeb 18, 2021
Many thanks for your review. We aim to delight our customers every time and I'm so pleased that we were able to exceed your expectations.
Halima A.
Is pretty cool to be able to send to a love one in jail. However it does takes up to 2 weeks for them to reach what you send them. This is a pretty cool app, I honestly love it.
Response from PigeonlyFeb 18, 2021
Hello Halima, I'm sorry to hear about the length of time your mail takes to arrive, I believe there may have been some sort of confusion. Please give us a call back as soon to discuss this matter and clear any confusion. Other than that thank you so much for your wonderful review!
Ashley P.
The price is nice but then you have to pay an additional 25 which is high.
Response from PigeonlyFeb 18, 2021
Hi Ashley We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. The additional 25 you are asked to pay are turned into minutes so you can talk with your loved one, please give us a call if you have any questions or need help with anything.
Nadia H.
Such an awesome easy to use system
Response from PigeonlyFeb 18, 2021
Many thanks for your review. We aim to delight our customers every time and I'm so pleased that we were able to exceed your expectations.
