PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Dana M.
Just wish they had video calling and more options for cards and postcards. And hou. Could send more then 1 at a time
Response from PigeonlyFeb 22, 2021
I sincerely apologize for the confusion the reason you are only able to send only one of each product at a time is that we don't want the facility to throw out any of your important mail in case they have a restriction as to how many mail orders of the same product can be received in one day.
CeliaAnn N B.
It was easy to use and much more convenient than mailing photos, cards, and letters yourself.
Response from PigeonlyFeb 22, 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.
John S.
The site is very easy to navigate thru the entire process and my incarcerated friend is always excited to receive the pics.
Response from PigeonlyFeb 22, 2021
That is music to our ears! Thank you so much for that kind review and we are so glad your loved one has enjoyed them too! If you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
michele A.
I absolutely love this app it saves on time and money
Response from PigeonlyFeb 22, 2021
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Pigeonly Customer Service with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Rashard
Great service to reach out to loved ones
Response from PigeonlyFeb 22, 2021
Thanks for the awesome review, Rashard! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.Give us a call if you need anything.
Christina T.
Makes keeping in touch with my incarcerated loved one so much easier and cheaper. Thank you so much!
Response from PigeonlyFeb 22, 2021
Thank you Christina, for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers. Like you, all our other customers too loved using Pigeonly.
Tiffany P.
They don’t explain that you buy the monthly service and then have to pay for the phone line too..
Response from PigeonlyFeb 22, 2021
We are grateful that you took the time out to leave us a review. Your feedback helps us improve service for everyone and we will work on making sure everyone knows when signing up. The additional 25 you are asked to pay are turned into minutes so you can talk with your loved one, please give us a call if you have any questions or need help with anything.
Judy G.
I am very pleased with this it has helped me connect back with my loved one
Response from PigeonlyFeb 22, 2021
Hi judy, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.Give us a call if you need anything.
