PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jae L.
Great services....love it!
Response from PigeonlyFeb 22, 2021
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Natalie J.
Easy to set up, but a little confusing once you get the booking number in. Multiple entries come up, but only one works.
Response from PigeonlyFeb 22, 2021
Hello Natalie, thank you for choosing Pigeonly to stay in contact with your loved one. We are here for you any time you need us, don't hesitate to call us @1800-323-9895. Thank you for sharing your experience with us too, we value looking at things differently to be able to fix them
Heather W.
I am surprised at how easy to use and cheap the website is. It's a godsend.
Response from PigeonlyFeb 22, 2021
Hi Heather, We are glad you understand what we are doing here nad can appreciate theservice as much as we appreciate your business with us. Our goal is to be cheap, easy to use, and offer different versions to communicate with your loved one.
Princesa H.
Really good experience with Pigeonly, honestly I am proud to say I was able to get in contact with the people I wanted. Really easy to manage and it’s fast on delivering letters and pictures.
Response from PigeonlyFeb 22, 2021
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones.
Tessa F.
I love pigeonly! Fast support and pictures are delivered on time and good quality! Phone calls work perfectly overseas as well!
Response from PigeonlyFeb 22, 2021
Seeing that you had an amazing experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Pigeonly. We look forward to serving you for all your needs.
Kayla W.
Thos place is beyond amazing
Response from PigeonlyFeb 22, 2021
We are incredibly grateful that you took the time out to leave us such a kind review. We look forward to serving you for all your needs.
Sandra Graves M.
So far it was going well, until I didn't need the service and try to cancel. It has now been days and they have not cancel my subscription. I reported this to my bank so that they are inform regarding future unauthorize charges. Not a good way to do business. Since when does cancellations takes days and weeks?
Response from PigeonlyFeb 22, 2021
Hello Sandra, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the troublesome experience you've had and your feedback really helps us get better. A cancellation will never take weeks or even close to a week, once you submit a cancellation request billing is paused so no scheduled auto-payments you've enrolled into will go through. Once you submit a cancellation request we reach out to you to see if there's any way we can help you continue with us since many have been affected by the pandemic. The process of cancellation will change soon too, regardless we are sad to see you leave but appreciated your business with us, stay well.
Kelley
The greetings and letters and stuff are great. I like those options. Especially since the second phone number still does not work. Free is free right? To try it? I still don't know if I would save money using this cause I've never been able to use the phone part. J can send letters and cards from home for less than 25 dollars a month. Ots the phone I need yall to focus on.
Response from PigeonlyFeb 22, 2021
Hi Kelley, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the troublesome experience you've had and your feedback really helps us get better. Please give us a call at your earliest convenience to resolve this issue right away, stay well.
