PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing707 approved reviews, newest moderated first
customer
I was under the impression this was free…
Response from PigeonlyJun 9, 2022
Hello Emma, Thank you for reaching out. If you have any concern or if you need assistance, feel free to call us at 1800.323.9895 from 6 am to 6 pm pacific time Monday-Friday. Thank you and keep safe!
Rita R.
I was charged twice by pigeonly. Once on May 27th for $34.99, and then again on June 1st for $34.99, the actual date that I should have been charged is July 22nd. I've called twice regarding this matter and have not got anything resolved have not got my money refunded.
Response from PigeonlyJun 8, 2022
Hello Rita, thank you for bringing this to our attention. Due to the complicated and sensitive nature of your accounts it would be best handled via phone in order to get your ordeal solved once and for all. Please feel free to contact us at 1-800-323-9895, so we may assist you.
customer
As far as I know my inmate received his letter. The letter was supposed to be no charge. I should have read all of the reviews before opening an account. I was charged $34.99 four times. Needless to say I called immediately to cancel this account. We’ll see how long it takes.
Response from PigeonlyJun 8, 2022
Hello Mary, Thank you! Glad to know that you seemed to be satisfied on our services. Thank you for choosing Pigeonly. Keep safe!
Carla G.
First I was happy To have found a service like that which I could use even from Europe. But after a while they started to debit 5 memebership fees in two weeks. They told me they would refund me after I contacted costumer support when it happens the first 2 times m. They said they would refund me the money instead they took more money from my bank account!!! I read so many bad reviews and I’m really sad that this seems to be a scam and innocent customers that want to keep in touch with their loved ones are defrauded. So I do not recommend using their services. I want my money back!!!!!!
Response from PigeonlyJun 8, 2022
Hello Carla, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. Please know that we are doing some investigation regarding this issue. Rest assured it will be taken care of and if those are incorrect fees, it will be refunded. Thank you! We appreciate your patience.
customer
Always helpful always efficient always leaving me thinking I hope these people are paid well.
Response from PigeonlyJun 8, 2022
Hello, We appreciate your feedback. Glad to know that you are a satisfied customer. We value your business. Thank you for using Pigeonly to stay in touch with your loved one. Keep safe!
customer
Y’all keep taking out money out my account it’s been multiple times almost every other day
Response from PigeonlyJun 8, 2022
Hello Sandra, Thank you for bringing your concern to our attention. Please feel free to call us on 1800.323.9895 so we can discuss details and be able to rectify the issue as soon as possible, We are open from Monday-Friday 6 am -6 pm pacific time. Thank you and keep safe!
Debbie
I have had nothing but good things to say this is a very good program you have going on . I can't give you 5 stars because there is always room for growth but your as close to perfect as you can get!
Response from PigeonlyJun 8, 2022
Thank you Debbie, we appreciate your feedback. Happy to know that you are a satisfied customer. We value your business, and thank you for using Pigeonly. Keep safe always.
JENNIFER
My pictures order has yet to go thru I don’t understand and there is really no explanation
Response from PigeonlyJun 8, 2022
Hi Jennifer, thank you for reaching out. We apologize for the delay, rest assured all your mails had been delivered and your loved one will be able to receive it as soon as possible. Thank you for your patience and keep safe!
