Pierceduniverse.comLargest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ear Plugs & Tunnels, Threadless Jewelry & Septum Rings.
Pierceduniverse.com (pierceduniverse.com) has 120 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
120 approved reviews, newest moderated first
kiera
They were incredibly thoughtful. Replied quickly when I had ordered the wrong gauge of earring, and were so helpful! Thank you so much! Rare to find a company that has humans behind the scenes in customer service helping you out. Much appreciated.
Seneisha N.
My order was stuck in transit during the Canada Post strike and it was held up for over a month since placing the order. I reached out to customer service and they were super kind in helping me out, issuing a new order with tracking under a different carrier! Response was fast and solution was efficient, very grateful!
Lucy
Absolutely appalling customer service. They use cheap couriers like DAI post who do not follow delivery instructions, leave your parcels unattended and as a result let them get stolen. I reached out to customer service to let them know what happened by email and I was ignored, i subsequently submitted a paypal review and they ruled in my favour, after 2 weeks of no response by Pierced Universe. If you order from these guys use PayPal. I can't speak to the quality of the jewelery as it didn't even reach my hands
Laura C.
This was my first time placing an order and I was not sure of the time line to receive. After I waited a few weeks and had not received my package, I immediately sent a message to ask about my shipment. My email was responded to within a few hours and investigated. It was suggested to wait one more week as there was a problem it looked to be with canada post. After my order still didn't arrive, I contacted them again and immediately a new order was sent. I received my order within a week. I am very pleased with the product (12 nose piercings) and very happy with how well they took care of the issue with my order.
Thaddeus B.
The team at Pierced Universe is very responsive and always thoughtful in their replies and connected support. Their products are well made and customer service top notch. Without hesitation, make an order today!
Mrs. B. U.
I’ve made several purchases and I am quite pleased with the level of service for an online vendor. My second purchase had a defective item and I emailed customer service. Within a day they responded and had a replacement item on the way. The quality of the items are great. I ordered 14k gold and titanium jewelry and have had no issue.
Émilie C.
Great customer service. Respond quickly to e-mails.
Emily V.
The items I received are gorgeous and I love them but one tiny prong on a belly button top jewel has a tiny (can't even see with the naked eye) defect that was catching on my clothes. I reached out to them to let them know and the very next day I was sent an email and tracking number with a replacement on the way! They made the issue super easy to resolve!!