PicMonkeyPicMonkey has the easy-to-use tools you need to create stunning social posts, cover photos, ads, and more
PicMonkey (picmonkey.com) has 122 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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KM in N.
God, I hate Pic Monkey. For the last several years, they have used a bait and switch free trial offer, but no matter how many times you try to sign up, the free trial never seems to go through. I'm not paying a yearly fee because they either can't fix the glitches in the free trial offer or are deliberately misleading potential clients. Back in the day, I used the services a lot but now I absolutely loathe it.
Shelley O.
I signed up for my 7 day trial. Cancelled on the 7th day but still got charged two deposits of £1 and another for £78 Before being charged I even sent an e mail to 3 of the pic monkey e mails : support@pic monkey, info@picmonkey and legal@picmonkey to ensure it had been cancelled. I got a generic response yesterday and sent another today only to find that the money has now come out of my account. No one has got back to me.
Sonia V.
I hate it the old one was so much better. It freezes up all the time and doesn't let me do anything. I miss the old one :( My heart is sad that it is gone it made me want to learn how to edit and create graphics. Now I just get irritated and frustrated by the new one.
Chrisy M.
I loved the old PicMonkey and it was great value for money. Now, the new version is a step backwards. Very sad not to have this resource any more. The new version is cumbersome and slow and inferior in every way!
Louise Neal P.
I am very disappointed in the new pic money. I have used the old pic monkey for years and now the new one will not work on my computer---the old one was so much easier. I have an hp computer with a new windows 10 recently installed and I keep getting a popup that says my computer isnt new enough to use the new pic money.
Response from PicMonkeyJan 11, 2021
Hi, sorry to hear it. As we all now know, Adobe sunset Flash this year. Due to this, Old PicMonkey will no longer work on any computer and there is no way to keep it. We built new PicMonkey and added more useful and exciting features to the editor. It's different but still has most of the fun functionality you've come to expect from PicMonkey. With more to offer and more coming. The site is designed to work with a host of different processors and graphics cards. But it is more powerful than Old PicMonkey and will require a little more juice. Get in touch via [email protected] we're happy to help troubleshoot with you.
Laura
I have used OLD Picmonkey for almost 10 years and LOVED it! It was the BEST editing tool compared to the others. I paid the money for "new" and supposedly improved version 10 days ago and it is TERRIBLE. Not user friendly and slow AF. The troubleshooting tips? ...don't waste your time. I requested a refund and a cancellation of my subscription...let's see if they step up and pay me back for their mistake of changing a once great editing tool. I am heartbroken to lose OLD Picmonkey 💔
Response from PicMonkeyJan 11, 2021
Hi, sorry to hear you're not enjoying it. As we all now know, Adobe sunset Flash this year. Due to this, Old PicMonkey will no longer work on any computer. We built new PicMonkey and added more useful and exciting features to the editor. It's different but still has most of the fun functionality you've come to expect from PicMonkey. The site is designed to work with a host of different processors and graphics cards. But it is more powerful than Old PicMonkey and will require a little more juice. I hope you find the right tools for you!
Rö Łåńd Lèé F.
This new picmonkey version sucks! i won't be renewing my subscriptions anymore and i want refunds
Response from PicMonkeyJan 11, 2021
Hi, sorry to hear you're not enjoying it. Since Adobe sunset Flash this year Old PicMonkey will no longer work on any computer. We built new PicMonkey and added more useful and exciting features to the editor. It's different but still has most of the fun functionality you've come to expect from PicMonkey. The site is designed to work with a host of different computers, processors and graphics cards. But it is more powerful than Old PicMonkey and will require a little more juice. I cannot comment on the refund but please reach out so we can chat. [email protected]
Julie H.
RIP PicMonkey. Used PicMonkey for years, always considered it one of the best editing programs out there but the new version is awful. Features I loved are gone and offers nothing better in their place. Ribbet calling and I shall follow.
