PhoenixautomotiveincReviews of phoenixautomotiveinc.com

Anne was amazing. Very knowledgeable and helpful. It was a great experience interacting with her. Great job Anne.

I'm extremely impressed with the service I received from Phoenix Automotive. I was having a persistent issue with my vehicle's head unit, and my technician, Jes, was absolutely fantastic. He took the time to thoroughly investigate the problem, and his expertise allowed him to isolate and resolve the issue completely. Jes was not only a skilled technician but also a pleasure to work with—friendly, communicative, and genuinely happy to help. It's clear that Phoenix Automotive is dedicated to providing excellent customer service and technical support. I couldn't be happier with the outcome and will definitely be a returning customer. Thank you, Jes, for a job well done!

Fast. Knowledgeable. Solved my problem.

The patient and knowledge that he had as he walked me through the steps to get my radio correct.

He was very patient.

Gil helped me dial in my install and it works awesome!

top. thx. It was very nice to help me. with my bad Englisch.

He just kept telling me everything was good with the sound on the factory Mic. Then told me to install the aftermarket mic sent with the device. Installed he said sounds good. Rushed me off the phone after about 8 min. Called my son and tried the scratch mic method the Tech told me to try and turns out the only mic that was working was the built in mic. I switched between mics in car setting and even then the only mic that worked was the built in mic. Not even the aftermarket mic sent with the device plugged into the device was working. I was completely disappointed with the Tech who again just kept pushing to get me off the phone. If the device is defective I would expect an answer and maybe try another device. But at this point I have had so many issues with the device and Tech support I would rather return the device for a refund. I spent 2 years working on the perfect upgrade and made this purchase. Seems to be a Hugh mistake.