Philo is an internet television company currently based in San Francisco, California.
Philo (philo.com) has 328 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Rhonda G.
I had a awful experience with Philo I tried the 7 day free trail and on day number 5 I called and canceled my subscription. The lady said it was all taken care of I would not be billed. Looked at my statement today and I was charged . Customer service said they don’t do refunds . So consumers beware.
I have space N.
Philo doesn't realize a tablet is not a phone. They forced default to portrait for the guide and forced landscape for the playing of shows. So if you have a tablet set up, you have to detach your tablet from your setup to change directions to actually read the guide. Unless you want a kink in your neck. Customer service does not care. I think the programmers are more concerned with what meets the programmer's needs instead of the customer needs.
John S.
Pretty happy with the service. I mostly watch Discovery Networks shows, so the $29 a month (which includes tax) is a good deal. Especially compared to woke Disney's HULU garbage, which charges upwards of $95 per month and has frequent outages. My only complaint with Philo is the woke, anti-white ads aired by the TV networks on their channels, but these can be skipped on DVR shows and compared to other TV services, the price and value can't be beat! Lastly, I'd recommend Philo add The Smithsonian Channel. I'd be willing to pay a little more for that.
Thelma J.
Like the old saying goes 'you get what you pay for'. The price is so low how could you possibly expect grade A service. It works good on my t.v but on my phone... I keep getting some error message. I keep pressing the need help link but it keeps going back to the beginning.
Dominion L.
Hello, I’m an affiliate marketer under your program on commission junction. I promoted your company last month and brought in some leads which lead me to earn some certain commissions. My commission was approved and closed for payment but I didn’t receive any payment from commission junction. Why, what went wrong. I need payment of commission to me fast.
Ana H.
Trash, constantly freezes up in the middle of a movie/show and repeatedly kicks me out of the app. Half of the movies listed aren’t available to watch right away. Only certain dates with ridiculous times like 4am. It froze on me 5 damn times writing this review.
J. L.
Garbage , way too many ads. Price is too expensive , they will die without Live On Patrol. Seriously, difficult to access, difficult to watch, somewhat difficult to cancel . I made it 20 hours into this and hated it so much I cancelled during the free trail . Terrible F .Move Live On Patrol, to a popular streaming platform please and away from this garbage
Jess P.
It sucks.. expensive and loaded with commercials
