PhiloReviews of philo.com

Charged my card even when I cancelled free trial and signed up for a lesser membership. I signed up right after I cancelled my free trial. COMPLETE SCAM. Customer service did not even bother keeping me as a customer, they didn’t bother to find a solution. Any other provider would have been smart enough to know I could be a life long customer, but Philo doesn’t care about loosing customers. Don’t waste your time, stick to bigger providers because they are honest.

Worst service ever waste of time poor extremely poor customer service. No refunds even is a child accidentally active not understanding at all very dissatisfied and disappointed do not waste time on philo YouTube tv waaaaaaay better !

I have had issues with Philo, shutting off in the middle of a movie or show, going back to home page, buffering constantly...you name it! I have emailed Philo numerous times about these issues and not once have I ever heard back from them. You would think that all the reviews I've read, almost all of them are bad reviews, that Philo would do something about all the issues everyone is having! I feel like canceling this too, most of the time, and I will end up doing so when I get something else like Sling TV. There's also ads galore, which I would understand if this was a free app, but it's not! One more thing about the ads, they play some of these ads in Spanish!! This is America!! We speak English here!!! Play ads in English and let the people who don't speak English use their subtitles!!!!

The app is horrible. A piece of junk. No continue watching.

The channels are good and there is a surprising amount of content avaliable on demand. However the service itself is just terrible. It's bad- nor as bad as some other low cost tv services but the loading/buffering spinning disc every 2/3 minutes makes watching ANYTHING nearly impossible. Honestly, both Tubi and Pluto TV have better service and are both free. If they offered travel channel I would have already dumped Philo.

I NEVER LEAVE REVIEWS LET ALONE BAD ONES BUT....This place would not refund me after the audio wouldn't not meet up with the video (3 sec time delay drove us nuts couldn't even watch it.) We ended up using the discovery app- much better... These guys are a scam. Mark would not even look into this for me. No help at all... $27 bucks just to watch mismatched TV for an hour... ugh (SCAM ALERT)

My mom watches 1 channel all day long (it’s an elderly thing I guess), and the show or channel she’s watching constantly shuts off mid movie! This is not the usually, “Are you still watching” thing, nope this just stops the movie even with the app still running. We bought this to save money over other services, but they were more reliable than Philo and had more channels.

Way too many ads. The streaming constantly has a buffering issues and I have cable modem. The trial price seemed iffy. It stated one price but changed. It has taken me almost 3 hours to stream a 1 1/2 hr movie. I stream Netflix, Amazon, and quite a few other services without ANY buffering issues. I’m probably going to cancel.