JIM L.
Would have given it ZERO stars if you would have let me!
Within 5 minutes of logging in got hit with two and a half minutes of commercials. After being very excited to see all of the content available, tried watching some additional items, more commercials. AND, worse yet, the commercials were so repetitive, the same block of commercials over and over. I was hoping at least for a range of commercials, but no luck. If PHILO wants to improve, dump the length of commercials. Isn't that why you charge a certain amount? Based on the amount of revenue from advertisers? Offer a premium version for more per month without commercials and watch how many subscriptions you rack up! And the cancellation policy says at anytime, but try and navigate the cancellation process, it is a dead end loop that never gets you there. I hope not by design, but it sure felt like it. If you have a "no holds barred" cancellation policy, then follow through and don't be tricky. Sincerely, LUKE in Minnesota

