Amazon.comReviews of pharmacy.amazon.com

Spent at least 5-6 hours over the course of one week trying to transition from PillPack to Amazon Pharmacy .. whom ever is in charge of this project should be terminated IMMEDIATELY!

They want to charge me for delivery of a medication that they did not ship on their end it was their problem and their fault! I'll be taking my business elsewhere

Do not use Amazon pharmacy delays, you will regret it. Extremely poor customer service, they lack of professionalism, very uncaring service. They even added info to my medical file without my permission that caused the discount not to honored trying to get me to pay full price which would have been $600 more stated pay full price or take my business elsewhere worst service EVER, so I did and CVS did what Amazon Pharmacy could not. Amazon Pharmacy should not be in pharmaceutical business if they do not want to help people need their medical needs, having to deal with Amazon Pharmacy will cause you to increase your high blood pressure meds.

STEAR CLEAR AND GO TO YOUR LOCAL PHARMACY… Blue Shield of California sent out postcards encouraging subscribers to use Amazon Pharmacy for their prescriptions. I submitted the script for a pain killer for my chronic pain condition to Amazon Pharmacy. The medication got stuck with UPS for 6 days & no delivery date in sight. I contacted Amazon Pharmacy via chat (as there is no other way to contact them) twice and both times I was told a new prescription would be rush shipped to me. Still no delivery date in sight for my medication. I'm P'Od with Blue Shield of California - how dare they encourage thousands of people to use a prescription service that has not been vetted, tested and passed basic medication delivery protocols. If Amazon Prime can successfully delivery a coffee maker then send time sensitive medication the same way. However, if Amazon cannot handle selling and sending medication don't offer this service. Unlike a coffee maker you have people's health and lives at stake when you F'Up. I am enraged and in A LOT of pain while my Dr scrambles to rectify this situation. Save yourself the headache and just go to your local pharmacy.

Caution: I tried Amazon Pharmacy as they ran a promotion to receive a $25 for trying them. I confirmed the day I placed the order via chat that I would receive it. I never did and followed up twice via chat. I was told that I will not receive it as I didn’t sign up under the correct link (through Instagram) and despite confirming the same day. Aside from this, I’ve spent hours waiting on chats and the customer service has been horrible. I will switch my prescription back and encourage others to use this service with caution. This is not the Amazon customer service I’m used to.

Can't get in touch with anyone at customer service? My mother's sick. I wasn't able to call my own phone. They won't talk to me. They cut me off in a chat medication. Supposed to be delivered not, here absolutely.Horrible

AMAZON PHARMACY Doesn’t Automatically Charge The Cheapest Price Available! Leaving you with Higher Prices out of The Pocket! If you’re on auto refill the AI Bot states you have until the second email with the option to choose the lowest prices available it will charge you the higher Insurance Price Available In my case it is $35.18 insurance price and $23.35 with out insurance This should have been charged in at a lower Price! I should have had my prescriptions filled at cost plus drugs.com for less than $10.00 each with out Insurance I won’t make this mistake again!

Amazon keep moving the delivery date. Before ordering Amazon said it would be delivered the same day by 10:00 PM, then they moved delivery to the next day, again by 10:00 PM. Then they move the date again an other day. If you don't need your prescriptions delivered on a timely manner, then the service works ok. You just need to either order refills early or have plenty of days of supply to carry you through. If it is a new prescription, you are out of luck.