Amazon.comReviews of pharmacy.amazon.com

Very disappointing experience with Amazon Pharmacy. I was directed to pay $29 for a telehealth consultation because I needed a prescription. After paying and speaking with the doctor, they refused to prescribe the medication I needed. It felt very misleading because the service made it seem like paying for the consultation would allow me to obtain the prescription. In the end, I paid $29 and received nothing helpful. Complete waste of money and time. I would not recommend this service.

I wish I could give 0 stars. Amazon Pharmacy has been the most frustrating experience. I have been trying for over a month to get 2 prescriptions. I am waiting now for a medication that was supposed to be delivered by 10:00 pm. It is 10:30 pm, nothing has been delivered. I have called twice this week and talked to pharmacists asking for help but it has taken days to resolve the issues. And, I still do not have medication. Our insurance company required us to leave our pharmacy and go to Amazon. This has been a nightmare and feels like insurance fraud.

Customer service is useless. Tried to get meds and their system says my insurance is invalid, and was told the card was expired. The card that is for this year that every other pharmacy has no issues with? Sounds like just an excuse for a bad system.

It's awful especially if you have a business account because even after you sign out it still doesn't let you in with another account I would just go to Mark Cuban's website and forget Amazon because they're useless when it comes to getting medication

This is the second time I’ve had a script transferred over because the cost shown without insurance when looking it up was cheaper than a lot of regular pharmacies. This time it was for my asthma inhaler- it showed an oop price of $256. When I checked the script once it came through the price was showing $1460 for the retail cost of the inhaler. WHO would pay that much for an inhaler?? This is deceptive and also causes more work for my provider who will have to send it to yet another pharmacy.

My order of medication multiples was to be delivered by U. P. S for some unknown reason by eleven o'clock p m Tuesday evening At 11:05 the package still wasn't here i contacted amazon pharmacy and was informed that it would be delivered Wednesday, maybe between ten thirty and four o'clock. When I explained that I was out of one of the medications and that i'm required to take the medication through daily, they put me on with the pharmacist who was to explain to me what I could do since I couldn't take my med and what it would mean if I didn't take it daily, as I am instructed to do. There was absolutely no explanation for why the medication was late and according to them, it was out for delivery. And had been since 4 o'clock in the afternoon. But according to the UPS website, it was not even on a truck. It's not a good thing not to have your blood pressure medication and be under stress of trying to deal with idiots.

I would leave a zero review if I could. I was forced to transfer from pillpack to Amazon pharmacy. Ever since I was forced to transfer it has been an unmitigated nightmare. They cancel my prescriptions, they don't send them in the pill pack, I have to log back in and ask for extra prescriptions and then they say we can't add it to your pack this month, I'm sorry we removed it. Every single month. I cannot recommend the service and I am in the process of canceling it. They are absolutely freaking worthless and not worth the convenience because it's not.

My order was delayed badly, but the app wouldn’t allow me to cancel. Didn’t get refund, even after getting medicine from 1mg which delivered on time. TOTAL FRAUD