Pet VMReviews of petvm.com

Very professional and responsive.

)h, I would most definitely recommend PetValumart to buy pets needs. Services are great there. Associates are friendly. Everything you need for your pets all one store.

Received personal phone call.

I trusted this company with my dog's health, and I think I got scammed. I thought I was getting a great deal when I discovered my dog's arthritis medicine in a 3-month supply for quite a bit less per pill than I usually get it. I'm not sure what the problem is, but AS SOON as she made the switch to the new Petvaluemart meds, she was in pain and limping and has continued to be ever since. I tried to contact them to ask to return the remaining pills (over $100 worth!!) for a refund, but they never responded. I am VERY upset and intend to complain to everyone I can in the hopes that I will get a response.

Five days after ordering the medication still had not shipped. Their phone number goes straight to voice mail. When someone returned my phone call it was with a very heavy Indian accent (I couldn't understand the message). If you check on Google maps you will discover that their address is a very small building behind a rental office. This appears to be a one or two man operation. They may have been okay in the past but there are clearly numerous problems now in May, 2018.

STAY AWAY! This company is fake, they charge your credit card and then never send you your medicine, not honor upgraded shipping methods, will claim to have tried to contact you but fail to deliver proof, says they will call you back and then wont, call center DOES NOT SPEAK ENGLISH, wont issue refund, says supervisor "isn't there", doesn't care that your dog is DYING, hung up on me (refusal of service), failed to mention that the phone call was being recorded (and then threatened me with it later), called me unprofessional (I don't need to be professional, I'm not the one running a business). Reporting to BBB, going to write bad reviews everywhere, and I reported them to the Drug Enforcement Agency. If my dog dies because of them, I will be pursing them legally.

This site asks for your Date Of Birth. Not your pet's DOB, YOUR DOB. What's up with that? Then when I enter all information but the DOB, I click to proceed to the next step to register, and it just spins and does nothing. HELLO Petvaluemart, you do not need to know somebody's DOB to do business with them. Get real. I went somewhere else with my business.

I found everything I needed and then some. Their prices are great. I would recommend them.