Pet VMReviews of petvm.com

I have ordered from them twice now and paid for expedited shipping beings they are in concord ca and I'm in san jose ca it took a little more time than expected to get prescription verified the first time wich was a 12 month supply I didn't think I would need to verify script again beings I only got 1 months worth but I did. The problem I have is the bravecto usually works great for my dog until I ordered from petvm the last 2 times we have ordered from them it dosnt seem to have any affect on my when taking tje beaverton pill they jave sent. Iam now wondering if that is why the medication is so much cheaper from them cause it is considerably less effective. Or just plain dose not work at all.

This company lies does not tell the truth purposely misleads and deceives people placed an order on Monday morning being told that it would have a 24 hour tour and would arrive by Wednesday then I get tracking saying it will not show up until Friday we shall see I told my dogs I declined because they will be paying the medical expenses they purposely didn't give me important information after a 20 minute conversation about how important it was to get it by Wednesday if you don't fire dogs or cats order them otherwise don't

Slowest processing and shipping I have ever run into with online pet pharmacies. I will not use them again and do not recommend them.

Did a subscription order with them they sent the meds to my po box which is my billing in another city. Both my mailing address and my billing are in my profile, when I reached out to them about the issue their reply was simply to justify why they were right for sending it to my billing and not my mailing address. Nothing more. They could have simply stated an apology for the error and how it could be rectified, but no, the rep wrote a full explanation on how I was basically wrong. I cancelled my subscription with them, if this is going to be my customer experience with them in the future, I rather find another company to handle my dogs' meds.

Ordered Meds for my dogs congestive heart failure in 3/14/2020 on 3/16/2020 still sitting in Calif. Plus you pay for shipping! Didn't ask for free shipping paid for it. Complaint was for 3 days still in Calif!Post office open on Saturdays!

This site asks for your Date Of Birth. Not your pet's DOB, YOUR DOB. What's up with that? Then when I enter all information but the DOB, I click to proceed to the next step to register, and it just spins and does nothing. HELLO Petvaluemart, you do not need to know somebody's DOB to do business with them. Get real. I went somewhere else with my business.

after getting the actual order straightened out with my vet, I received my order. So not happy that my four boxes of Bravecto were just shoved into a padded envelope and shipped to me. Needless to say, the boxes were crushed, thankfully the tablets themselves were not damaged. Do not expect a repeat order.

A very unpleasant experience and lack of professionalism. Great prices but horrible service.