Rose
My dogs and I have enjoyed everything
My dogs and I have enjoyed everything
Response from Pet TreaterJul 13, 2017
Rose, that is wonderful news. We are so happy you and your dog are so satisfied!

Pet Treater helps you treat your cat or dog every month with playful, interactive toys, Made in the USA or Canada treats. Every ounce of time with your pet is precious, and we help you make each moment well worth it.
Pet Treater (pettreater.com) has 375 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rose
My dogs and I have enjoyed everything
Response from Pet TreaterJul 13, 2017
Rose, that is wonderful news. We are so happy you and your dog are so satisfied!
Kipper
I really love Pet Treater so much! Because they have a very big variety of different products from different brands that I like! And there shipping is wonderful!❤️
Response from Pet TreaterJul 13, 2017
Our first review with an emoji =) and its a heart, which makes us smile. We are continuing to add new brands all the time, so stay tuned and keep having fun with Pet Treater!
Lola
We LOVE pettreater and recommend it to all of our friends and fellow pet owners! It comes with a ton of items unlike some boxes that come will 2 or 3 .. also this box includes something for the people too ( isn't that thoughtful?) we think the value of the box is great and the price is worth it! We recommend pettreater to anyone looking to spoil their pet or get actual things your pet needs for half the cost in stores! It's like Christmas morning when you see that bright green box apear on your doorstep!
Response from Pet TreaterJul 13, 2017
Hi Lola, Thanks for this great review. Make sure to participate in the Refer a Friend program we just launched (sending another email about it today)! We want to reward you for spreading Pet Treater to your friends!
Shelby
Would give them 5 stars if I could just get a way to track my package each month. Sometimes it varies so much that I end up emailing them to make sure it's coming. The boxes themselves are amazing and so fun opening them every month with our furbaby.
Response from Pet TreaterJul 11, 2017
HI Shelby! Thanks for the feedback! Are you receiving the emails with the tracking information that we send to each person every month? If not, please check your spam folder. If you still don't see it, please email me directly at [email protected], and we will get this figured out!
Gavin
Hard to navigate website, when I have updated information it did not go through for months which caused more than 4 of my boxes to be shipped to the wrong address. Almost impossible to find and track shipping, I NEVER get emails that say my box has shipped. I have been getting repeat items in my boxes, things have arrived melted/broken. Customer service went months without fixing my problem with the wrong address, took several phone calls, Facebook messages and emails. I am still a subscriber but I would not recommend Pet Treater to anyone. I have received items that had formaldehyde warnings on them, which I find disgusting! There was a month that I was supposed to receive a bonus item for sending in a picture of my dog with her box but that was never received and then the bonus item for a picture offer was apparently revoked. Overall, just really not impressed. Every once in a while you get something cool/interesting but getting repeats in boxes is very off-putting. Also, there is always the same, hard-as-a-rock cookies in the box from the same dog bakery company that are almost inedible for my dog. They're so hard, I once scraped up my fingers trying to break one in half; I have no idea why they're included in every. single. box.
Response from Pet TreaterJul 11, 2017
Hi Gavin, I apologize you were not able to successfully update your account address. We do try to have an intuitive experience that allows you to do those things without our guidance. Also, our Facebook messenger, along with our support email and chat, is a great way to get a hold of our customer support team members who are very helpful. I will look into your account personally and discuss this with our support team to review the situation and see how we can improve going forward. I will send you a personal email if/when I find out more and ways that we can improve. Please keep an eye out for our Monthly Mission each month. There were 3 opportunities to have extra bonus items added on to the box this month. Next month there is a chance to have an extra item added on to your box, so make sure and participate! We cannot wait to see the picture! We do appreciate the feedback, and we are glad that you have chosen to stay on board as part of the Pet Treater Pack!
Cody & T.
Good products, good value. Letters used to be personalised (I understand growth can be hard to manage). I'm hesitant to give a 5 star because there's nothing significantly special about this company that would make me recommend it to anyone. That said if you want to save yourself a trip to the pet store once a month it's not a bad deal.
Response from Pet TreaterJul 10, 2017
HI Cody and Terry! Yes, growth is good, but it is also great to hear how much you liked the personalized letter. Thanks for the feedback. We are definitely happy we can provide convenience in addition to the money savings on items. Glad to have you as part of the Pet Treater Pack!
Belinda
The boxes are filled with a good assortment of items. You get treats/ food, toys, grooming, and misc items like leashes or comfort products. Our dog has loved the toys and the treats/ food items are high quality. The value of most of the boxes seems to be around $50-$60 (according to Amazon prices) so it's a great deal. I also like that every box has a "human treat". It's fun to get a little something for us in the box too.
Response from Pet TreaterJul 10, 2017
Hey Belinda! What a great and informative review!Thank you so much for the kind words and feedback! We are glad to have you as a member of Pet Treater !
HopeandAspen
I love what you get in the box and how useful it is.Also my dogs love it.
Response from Pet TreaterJul 10, 2017
Hope and Aspen, Thank you so much for the positive comments! Being described as "useful" makes us smile!! What a compliment... Thank you!