Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
pettable.com
Website
pettable.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
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The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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I am a returning client appreciating the services Pettable does provide
I am a returning client of Pettable and I found the renewal process was just as extraordinary as the original process. I would like to add I had a problem with a landlord, and Pettable stepped in to help when they attempted to deny my ESA Animal. I so appreciated that.
Thank you
Response from Pettable ESASep 1, 2025
Hi Sandra,
We’re so grateful you chose Pettable again and are thrilled to hear your renewal went just as smoothly as your first experience.
We’re especially glad we could step in and support you when you faced challenges with your landlord. You never have to go through that alone.
Thank you for trusting us and for sharing your kind words!
AS
alicia S.
The process was so fast
The process was so fast, affordable, and the assistance I received from the Pettable has been amazing!
Response from Pettable ESASep 1, 2025
Hi Alicia,
We’re so glad to hear you found the process fast, affordable, and supportive! It means a lot that our team could make things smooth and helpful for you.
Thank you for sharing your experience with Pettable. 💙
MR
Mrspumpkin
My first consultation
I had a wonderful consultation with Kya Miller, LICSW, LICSW today. I am glad I started this journey with her.
Response from Pettable ESAAug 29, 2025
Hi Mrspumpkin,
Thank you for sharing your experience with us! We’re so glad to hear that your first consultation with Kya Miller was wonderful. Beginning this journey can feel like a big step, and it’s great to know that Kya was able to make the process feel positive and supportive from the very start.
We’re honored that you chose to begin your ESA journey with Pettable, and we look forward to continuing to support you along the way.
Once again, thank you for trusting Pettable with your ESA needs!
SU
Sunny
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW Helped me two years in a row hoping to stick with her, she’s great, very professional, highly recommend!
Response from Pettable ESAAug 28, 2025
Hi Sunny,
We’re so glad to hear that you’ve had such a positive experience working with Kya Miller for two years in a row. Consistency and trust are so important in this process, and it’s wonderful to know that Kya’s professionalism and support have made such a strong impact on you.
We’re proud to have her on our team and we’ll be sure to share your kind words with her.
It means a lot that you not only continue to choose Pettable, but also take the time to recommend our services to others. We look forward to continuing to support you and your ESA needs in the years ahead.
Thank you for trusting Pettable with your ESA needs.
VC
Viktoriya C.
Everything is very seriously organized
Everything is very seriously organized, they call on time. Everything is at a professional level.
Response from Pettable ESAAug 28, 2025
Hi Viktoriya,
Thank you for sharing your experience with us. We’re so glad to hear that you found our process well-organized and professional. Our team takes great care to ensure that every step, from scheduling to follow-up, is handled with accuracy and timeliness, so it’s wonderful to know this came through in your experience.
Your feedback means a lot, as it reflects the standard of service we strive to provide to every client. We truly appreciate your trust in us and look forward to continuing to support you whenever you need.
Thank you for choosing Pettable.
DB
David B.
Remote ESA, for those of us that really, REALLY have a hard time talking to people
Kya Miller, LICSW, LCSW was the wonderful lady that helped me. She was very sweet and kind and was an amazing help. I highly recommend her. This company helped me with a remote process for my 2 loving animals. I'm going to therapy and although it's working, my cat and dog help me in ways I can't help myself. I have a hard time talking to people and get really uncomfortable, so this was a great option for me.
Response from Pettable ESAAug 27, 2025
Hi David,
Thank you so much for sharing your story with us. We’re truly touched to hear how meaningful the companionship of your cat and dog is for you, and we’re so glad that Pettable was able to provide a safe, comfortable, and remote option that fit your needs. We know how difficult it can be to open up and talk to people, and we’re proud to have been able to support you in a way that made the process easier and less overwhelming.
We’re especially happy to hear that Kya Miller was such a kind and supportive presence during your consultation. She, like the rest of our care team, is dedicated to making sure every client feels heard, respected, and understood. Your recommendation means a lot, and we’ll be sure to pass along your kind words to her.
It’s wonderful that you’re continuing with therapy and also finding comfort and healing through your two loving animals. We believe pets can provide a type of support that is truly unique and invaluable, and we’re honored to have helped you secure the peace of mind of keeping them by your side.
Thank you for trusting Pettable with your ESA needs. 🐾
JM
Jasmine M.
Quick and easy...
Quick and easy assessment and very fast documents
Response from Pettable ESAAug 27, 2025
Hi Jasmine,
We’re so glad to hear that you found the assessment quick and easy, and that your documents were delivered so promptly. Making the process simple and stress-free is always our goal, and we’re happy we could provide that for you.
Thank you for trusting Pettable with your ESA needs!
BC
Breanna C.
Kind, helpful and useful
Everyone has been super kind and helpful and the process has been easy. Even if I dont use the vet care or any of the amenities that come with the monthly payment, its still cheaper to keep it for the renewal in a year rather than to start completely over which is amazing. Especially since the renewal is basically paid for throughout the year and miles easier than paying up-front.
Response from Pettable ESAAug 27, 2025
Hi Breanna,
We’re so happy to hear that you’ve had such a positive experience with our team and found the process both kind and easy.
We completely understand that sometimes not every benefit gets used, and we’re glad you’ve found value in the convenience of keeping your membership active for renewals. Spreading the cost out through the year can definitely make things much simpler and stress-free, and we’re thrilled that this approach has worked well for you.
Thank you for trusting Pettable with your ESA needs!
