Deanna
Very helpful and communicative
The man I spoke with on the phone was really communicative. I didn't know about this until my apartment manager referred me and I'm glad I explored this option.

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Deanna
The man I spoke with on the phone was really communicative. I didn't know about this until my apartment manager referred me and I'm glad I explored this option.
Lorraine
I worried about getting an ESA letter. After talking to Kya Miller I was put at ease. Definitely would recommend to anyone in need of an emotional support animal.
Lauren
This made it so easy for me to be able to get the help to get my pet an ESA when my therapist wasn’t able to. Fantastic service I will recommend to everyone
Erin
It was a really quick and easy process. Tracy was amazing and genuinely cared about my well being and experience as a customer.
Nicolette
Awesome easy to schedule and quick turn around with the letter. Thanks so much for your help!
Brittany
Everything was quick and easy.
Mary
I call my boys my "Emotion Wranglers". Everything about this experience was very easy. Customer service handled all of my questions quickly and professionally. Since I need a Psychiatric Service Dog (PSD), I also took their very informative course. It answered all of my questions and provided insights and methods. I have two dogs which help me control my PTSD. Now I have a certificate for the PSD course for each of them. When it came time for my interview with the Licensed Mental Health Professional. I was stressed out as these meetings have always caused extreme distress. My assigned Licensed Mental Health Professional was very kind and understanding. She immediately took away my stress and we were able to discuss my needs. I feel more confident knowing she is licensed in my state and available if I need her again. In the process one of my dogs was designated as my Emotional Support Dog (ESD) and the other was designated as my Psychiatric Service Dog (PSD). Their letters are written very professionally and I will have them should I need to use them on behalf of my dogs. I would highly recommend Pettable for this service. It was well worth my time and the money spent.
Response from Pettable ESAMar 28, 2023
Thank you for the awesome and comprehensive review, Mary! We're happy to know that you found the training sessions as helpful as it is. Thank you for trusting Pettable with your ESA and PSD needs!
Sarah
The therapist I was assigned was absolutely amazing! She gave me some good advice on how to help me with some things I’m personally dealing with on top of writing the amazing ESA letter which was accepted yesterday! Thanks so much I will recommend this to everyone I know!