Pettable ESAReviews of pettable.com

I never write reviews but this might be the worst service I've ever experienced. I didn't want to write a poor review while I was upset, so I waited a month and I am still so horrified and upset and feel the need to tell people what Pettable is really like. I was at first, assigned a counselor who ghosted on me twice. That in itself was already ridiculous, but I was willing to let it slide. I was reassigned to another counselor. The second I made an appointment with her, she was pushing me to buy add-ons (I assume these fees directly to the therapists). I ignored it because I just wanted to get the letter. She calls me at the assigned time and immediately goes into pushing me to buying the add on again. We talked for 10 minutes total and she spent 8 of those 10 minutes pushing me to purchase these add ons. She told me 98% of her clients end up needing another verification, so I might as well add it now. When she sends me my letter, it is the worst, most generic looking letter. There's no letterhead, just her name at the top with typos throughout. When I ask her for another copy on official letterhead, she says it's already on letterhead (it wasn't). No wonder 98% of her clients need additional verification! Customer service provided the bare minimum in response to my concerns. My request had to be elevated to a high level of CS because they refused to give me any kind of remedy and I was mad. I submitted the letter and had to talk to my management about how it's legitimate so that I don't have to deal with any additional verification. Before my experience, I told my friends how excited I was for this because Pettable seemed legitimate and a reputable site. I retracted that to my friends I told (who were planning on using it). I would never recommend this site to anyone. Do not ever use it!

I was referred to pettable by another customer of pettable. I was excited to meet with them to get my ESA letter. After connecting with Karen, I felt she was very rude and I felt she was confrontational as she went on a tangent asking why I’m using pettable when I see a therapist. I further explained my situation and she proceeded to act as if she knew more than me in regard to that. I actually said, ok so this conversation is going downhill quickly and she knew I was not happy. She then tried to recover but the impression was made. -10/10. I wouldn’t recommend pettable to my worst enemy. Extremely disappointed.

Recieved my letter, it was rejected by landlord had to get rid of my service animal when I contacted Pettable about a refund i recieved no response.

I never received my letter.

Never got a phone call from the provider, I sent multiple emails and haven’t gotten a resolution. I asked for a refund but the agents kept trying to get the provider to reschedule and call me at a later time, but I wasn’t contacted to set up a new appointment.

did not work. apartment did not accept document.

Wasn't told about the prices But after using Pettable I went to my doctor and she wrote me a letter That she will redo at any time for free... I also got my dog registered with a state for a service dog

Letter did not get accepted after multiple attempts. No support or refund after and apparently the person who wrote my letter was no longer employed there. That’s all I got.