Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Mental Health

Pettable ESA reviews

Showing 5,604 reviews with 5 stars · Clear filters

Jessica
Apr 24, 2024
Have had a really fantastic experience…
Have had a really fantastic experience working with Pettable. I was paired with a therapist immediately and was able to schedule a phone call within 24 hours. Aubrey was so supportive and easy to talk to, and she made sure I knew what to expect throughout the process. After our conversation, I received my letter within a day. In addition, Aubrey responded to subsequent follow-up questions quickly even though it had been months since our initial conversation. She's been transparent and helpful throughout the process. Great experience overall!
Response from Pettable ESAApr 25, 2024
Hi Jessica, It's wonderful to hear about your experience with Pettable! We're happy that you were able to be paired with a therapist quickly and schedule a phone call within 24 hours. Aubrey's support, ease of communication, and transparency throughout the process are key aspects of our commitment to providing excellent service. We're glad that you received your letter promptly. We appreciate your positive feedback and are here to support you whenever you need assistance in the future. Thank you for choosing Pettable, and we're delighted that you had a great overall experience!
Report
N B.
Apr 24, 2024
Thanks to Pettable i am now in my…
Thanks to Pettable i am now in my apartment with my dog Gracey! I paid for 24 hr express turn around and the service was flawless. Christopher Armbruster was amazing and took care of my needs, was on time, fantastic communication. Thanks again Pettable i am truly so happy! A++
Response from Pettable ESAApr 25, 2024
Hi NB! Congratulations on being able to move into your apartment with your dog Gracey. We're glad to know that you found the service flawless. Christopher's professionalism, punctuality, and communication are what we strive for with every interaction. We're delighted that we could assist you in achieving your goal and that you're now able to enjoy your living space with your beloved pet. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable, and we wish you all the best in your new home with Gracey!
Report
A R.
Apr 23, 2024
I was waiting on a therapist…
I was waiting on having a therapist contact me from US Service Animals but due to my phone carrier sending blocked calls to my voicemail I had to look for another alternative company that will provide me an ESA letter for my pup. Lightweight panicking Pettable ESA popped up on my IG feed - I thought I would give them a chance. I couldnt believe how easy it was to apply and book an appointment with a licensed therapist. I now have a working therapist & waiting to be approved for my housing letter. Will definitely look to Pettable for all my future ESA letters.
Response from Pettable ESAApr 24, 2024
Hi AR! Thank you for sharing your experience with Pettable! We're glad to know that you found our process easy. We aim to provide convenient and efficient services for our clients. We hope that the approval for your housing letter goes smoothly, and we're here to assist you with any further needs you may have in the future. Thank you for choosing Pettable, and we look forward to supporting you and your emotional support animal needs moving forward!
Report
A R.
Apr 23, 2024
Thank you for your help
Thank you for your help. You made the experience and process very expedient and comfortable.
Response from Pettable ESAApr 23, 2024
You're welcome, A! I'm glad our team was able to assist and make the experience and process expedient and comfortable for you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and support you. Thank you for choosing Pettable!
Report
Lucy
Apr 22, 2024
Kya Miller - ESA Letter
Kya Miller, LICSW, LCSW made the process of obtaining my ESA letter on a time crunch very easy. She's great with responses and was very helpful!
Response from Pettable ESAApr 23, 2024
Hi Lucy, We're glad to hear that Kya made the process of obtaining your ESA letter easy and was responsive and helpful throughout. Providing excellent support and assistance, especially under time constraints, is important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and support you. Thank you for choosing Pettable as your ESA service!
Report
Allen P C.
Apr 22, 2024
What I needed was very easy to complete…
What I needed was very easy to complete and receive what I needed.
Response from Pettable ESAApr 23, 2024
Hi Allen! I'm glad to hear that you found the process easy to complete and that you received what you needed efficiently. Providing a streamlined and straightforward experience is important to us, and we're delighted that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable for your ESA needs!
Report
Rebekah C.
Apr 22, 2024
10/10 would recommend
Very fast turnaround between appointment and receiving letter. Was super quick and easy to fill out paperwork and get a consultation that worked well with the busy schedules in our house.
Response from Pettable ESAApr 23, 2024
Hi Rebekah, I'm glad to hear that you had a fast and efficient experience with our service! Providing quick turnaround times and accommodating busy schedules is important to us, and we're delighted that we could make the process easy for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable!
Report
Tia B.
Apr 22, 2024
Highly recommend Pettable
The team at Pettable made the process of obtaining an ESA letter smooth and stress-free. They were professional, compassionate, and went above and beyond. Thanks to their help, I now have the support I need for my emotional health, and my furry friends are officially recognized as an ESA.
Response from Pettable ESAApr 23, 2024
Hi Tia, It's wonderful to hear about your positive experience with Pettable! We're thrilled that our team made the process of obtaining an ESA letter smooth, stress-free, and professional for you. Providing compassionate support and going above and beyond for our clients is important to us, and we're delighted that we could assist you effectively. We're glad that you now have the support you need for your emotional health and that your furry friends are officially recognized as ESAs. Thank you for choosing Pettable!
Report