Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

Showing 5,604 reviews with 5 stars · Clear filters

Alyssa B.
May 14, 2024
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW I spoke over the phone with Dr. Kya Miller. She was very kind and patient. I could tell that she really cared. She was very genuine and guided me through all of the questions. I thought it might be a complicated process, but it was very straight forward. I would recommend Pettable to anyone looking for ESA registration. And if you’re in Texas be sure to go to Kya Miller, LICSW, LCSW. She was great and made the process a breeze. She really cares and listened to all of my concerns. Couldn’t have asked for a better experience. Thank you so much.
Response from Pettable ESAMay 15, 2024
Hi Alyssa, Thank you so much for your wonderful review! We're thrilled to hear that you found the process straightforward and that Kya provided you with such a positive experience. Your recommendation means a lot to us, and we're glad Kya could address all your concerns and make the process a breeze. If you need any further assistance in the future, don't hesitate to reach out. Thank you for choosing Pettable!
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Fai
May 12, 2024
Great experience with Kya Miller
Great experience with Kya Miller, LICSW, LCSW. Both the site/process itself and especially Kya were great to work with. I felt taken care of every step of the way. The site is easy to use and clearly laid out. Highly recommended.
Response from Pettable ESAMay 13, 2024
Thank you so much for sharing your experience, Fai! We're thrilled to hear that you had a great experience with Kya Miller and found both the process and our platform easy to use and helpful. Providing excellent service and support every step of the way is our priority, and we're delighted that we could make your experience positive. Your recommendation means a lot to us! If you ever need further assistance or have any questions, please feel free to reach out. We're here to help! Once again, thank you for choosing Pettable!
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Khaela S.
May 9, 2024
Great communication
Great communication. There was a technical issue that occurred while setting up my appointment but the customer service resolved it quickly
Response from Pettable ESAMay 10, 2024
Hi Khaela, We're glad to hear that you found our communication to be great and that our customer service team was able to swiftly resolve the technical issue you encountered while setting up your appointment. Ensuring a smooth and hassle-free experience for our clients is important to us, and we're glad we could address the issue promptly. Thank you for choosing Pettable for your ESA needs!
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Kenny
May 9, 2024
The whole process was smooth and…
The whole process was smooth and expedient. The team members were very helpful and quick to answer my questions. They also informed me of a discount for veterans. My consultation with Kya Miller, LICSW, LCSW was a pleasant experience. She was not invasive with her questions and made me feel comfortable. She sent my letter for housing the following morning.
Response from Pettable ESAMay 10, 2024
Hi Kenny! It's wonderful to hear that you had a smooth and expedient experience with us! We're glad that our team members were helpful and responsive to your questions, and we're happy to offer discounts for veterans as a token of appreciation for their service. Additionally, we're pleased that your consultation with Kya was pleasant and that she made you feel comfortable throughout the process. Sending your letter for housing promptly demonstrates our commitment to efficiency and customer satisfaction. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable!
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Kenneth K.
May 9, 2024
My therapist Kya Miller was very…
My therapist Kya Miller was very helpful, and expedient. I was able get my boys certified and when I needed some guidance the customer support was surprisingly genuine, fast and helpful. You don't expect that to much these days.
Response from Pettable ESAMay 9, 2024
Hi Kenneth! It's fantastic to hear that Kya was so helpful and expedient in assisting you in getting your ESA letter! We're glad our customer support team provided genuine, fast, and helpful assistance when you needed guidance. Providing genuine and efficient support is important to us, and we're thrilled that we could exceed your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Pettable!
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franksfineleather
May 8, 2024
SO far the training modules are great
SO far the training modules are great. Its given us a time to train our dogs. They are almost there and I assume once trained they will get their certification.
Response from Pettable ESAMay 9, 2024
Hi franksfineleather, It's wonderful to hear that you're finding the training modules helpful for your dogs! Consistent training is key to preparing them for certification, and it sounds like you're making great progress. If you have any questions or need further assistance as you continue with the training process, please don't hesitate to reach out. We're here to support you and your furry companions every step of the way!
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Amanda
May 8, 2024
Kind, understand, and nonjudgmental
My therapist, Christopher Armbruster LPC, LCPC, was extremely kind, understanding, and easy to work with. His approach is very nonjudgmental, his questions do not feel invasive, and he makes you feel heard. He was patient is answering the questions I had, and reassured me he would be my advocate if any problems should arise. A great experience!
Response from Pettable ESAMay 9, 2024
Hi Amanda, Thanks for sharing your experience with Chris! Providing a kind, understanding, and nonjudgmental approach is essential in therapy, and we're thrilled that Christopher made you feel heard and supported throughout your sessions. It's wonderful to know that he was patient in answering your questions and reassured you of his advocacy. If you ever need further support or assistance, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
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Jean Wilcox H.
May 8, 2024
I'm encouraged to ask questionss
I'm encouraged to ask questions, and I know that is a sincere invitation. Unfortunately, my actual questions are unrelated to your services, but as my own health improves, I look forward to having inquiries. (Not sure I have identified the correct date of service.)
Response from Pettable ESAMay 9, 2024
Hi Jean, We're glad to hear that you feel encouraged to ask questions, even if they may not be directly related to our services at the moment. Your health and well-being are important to us, and we're here to support you however we can. If you have any questions or need assistance in the future, whether related to our services or not, please don't hesitate to reach out. We're here to help and look forward to assisting you when the time comes. If you have any concerns about the date of service or need clarification on any matter, feel free to let us know, and we'll be happy to assist you further!
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