Justicce H.
Terrible Management
During my short time of employment here at the Dove Creek PetSmart (Store #2708) I have witnessed and heard of many unprofessional things between DeeDee the store manager, and several associates. For example, I became a Process Lead very quickly and I am grateful to have had the opportunity to do so! However, DeeDee did not give me proper training and I was learning things later rather than sooner. Because of this, I was getting spoken to as if I am stupid or just with attitude that truly was not needed on multiple occassions. Then I find out later on that she was mocking me and questioning if I "knew my job title" to other associates. Clearly, I did not know my full job description, I was not properly or efficiently trained. DeeDee also would spread gossip in a way to make other people dislike another person, especially if she did not like them. I have also heard of DeeDee having an innapropriate relationship with a regular associate before times of my employment and this was told to me by multiple other associates. When I brought up another coworker making me feel uncomfortable and unneedingly handsy, I was told to "learn to get used to it." There have been multiple times I put in my input/thoughts on how I feel towards a situation, it isnt taken seriously and nothing is done. Usually if there is a particular person that is more knowledgeable, she will side with that person simply because theyre of more use and probably wouldnt wanna let that person go. I have also heard a few times with my own ears, DeeDee speaking to another coworker in an absolutely disgusting manner. One of my biggest issues is keeping up with Pet Care! Multiple times I had asked if I could/should start deep cleans, tank maintenance etc and her only concern was truck. Which I understand product needing to be put out and unloaded in a timely manner but a lot of the times the pet care standards dropped terribly and she would become frustrated towards me and others about "truck not getting done" or "its either truck or register". I remember for most of the week, a few times, several tanks had severe algae buildup and several dead fish in tanks. Many employees were not properly trained for caring for the pets either. In other cases, people from the grooming salon couldnt make complaints about another without DeeDee telling whoever the complaint was about! With that, if they complained about her behavior she would state that "nothing would happen because she knows people on HR". Which of course, only makes things worse. Another time recently, DeeDee told another manager that she was going to help another store, however when she came back she told said person "Sorry I ended up going home and taking a nap". During showing DeeDee a specific cat in the lovely adoptions center, she was nipped by the cat. He was not aggressive, just very shy and was being taught how to go about him (opening and closing procedures for feeding and cleaning). Because of this, DeeDee said if the foster werent there, she would have thrown the cat and didnt want anyone to go inside the adoption room (playroom). She only wanted us to slide the bowls in, meaning we'd have to make a mess with the bowls/ potentially have water or food spilled which is a hazard! She also has retaliated on a groomer by not scheduling her and telling her "she will schedule her when she sees fit". DeeDee also speaks to a few employees outside of work, there is a known groupchat. There have also been plenty of times shes spoken about sexual encounters to other employees in the past. Previous employees have also been in and stated they themselves are unsure how she is still a general manager considering the amount of things she has done. However most people dont report them but I feel the quality of the store would overall be better with a general manager that fully understands her position and follows the proper rules.