Marian
Order cancelled without explanation
I order food for my pet, I was waiting three days for the order and checking again my account I found out my order was cancelled without explanation I wish I can rate this store with 0 (zero) stars ,
PetSmart offers the best pet supplies, services, and expertise to help you care for your pets.
PetSmart (petsmart.com) has 1,850 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Marian
I order food for my pet, I was waiting three days for the order and checking again my account I found out my order was cancelled without explanation I wish I can rate this store with 0 (zero) stars ,
Joey S.
Provide very few services for cats.
Military M.
Took my dog for a summer shave down! Looks like I got the rookie and horrible groomer! Sloppy job all chopped up I don’t recommend the Persmart on Berlin-Crosskeys rd in Sicklerville Go to a pet salon who specializes in this
LaWanda G.
I was very disappointed in the grooming section. My dog Jessie looked like a totally different dog when she came back out and before we even got out of the parking lot two of her paws were cut and bleeding.
Brent S.
We purchased a doggy door for $350 it was the wrong size so we returned it but now every week they take $350out of our account. We are currently living a nightmare and these people will not stop stealing our money Every week we have to fight them to get it back They are simply stealing our money weekly and don't stop doing it. Be Ware of petsmart if you purchase something online........ I am doing a follow up it's been 4 weeks they have take it another additional $600 out of are checking now that money Is in dispute We are in to over a $1000 now And it is still not resolved
Jaynae J.
This place is cute and all, but these people don’t actually know how to take care of animals. The grooms are terrible, the service is bad, the animals living conditions are bad, and everything is overpriced. Not to mention people finding their animals in dumpsters. It’s so much better to just go somewhere else, don’t support petsmart.
Glenn
Saw an ad on tv for Petsmart claiming they had a 25% sale on until June 30. Phoned our store at Beacon Hill, Calgary and they had not heard anything about a sale. The women checked and confirmed the sale was for 1 item until June 30. Went there the next day and when I got to the cashier she said you have to be a member. I left the 20lb bag of dogfood beside the isle and walked out.
Carole D.
Well I've been trying to deal with PetSmart for several months nowI have to buy prescription cat food and they're the only place that sells it by the can.Every timeI orderI have to call two or three times to find out where my order is and it's so exasperating then to top it all off the app does not work properly