PetSmartReviews of petsmart.com

When I dropped off my pup (40 lb 4 year old mix) I advised that she doesn't like her feet touched or the dryer so please use a muzzle. When I picked her up she was still wet and her nails hadn't been trimmed and her hair cut between her toes. When I asked about it they snickered and said they "don't agree with using muzzles". So, I paid $50 to pick up a wet, still smelly dog who wasn't even BRUSHED. Pathetic service. I will not use PetsMart for ANYTHING anymore let alone grooming.

I got my dog groomed the 100$ treatment for shedding when we got her back she shedded more then when we took her petting her this morring found big knots under her neck she is backward an 14 years old so I feel so bad putting her thru this please think twice before using this place then run

Went to PetSmart for prescription Hills Science Diet a/c urgent care wet 5 oz can.PetSmart was nice, called ahead since 40 mile drive and they held it for me. Banfield Vet inside the store is not. I needed some syringes for feeding my serious I'll cat every two hours.i was told that they could not sell me a syringe for food feeding since I was not a client. They were more interested in #@$$ money than helping saving pets lives.I informed a PetSmart manager about this. Please boycott Banfield .Vet.

Petsmart is the place too go for if you need pet supplies at a price also checkout their grooming salon excellent 👍

Terrible ripoff! I booked a full service for my 9 month old dog. They refused to give her anything more than a bath and trim, even though she had been groomed numerous times previously (although at a different groomer). When I picked her up after 3 hours, she was locked up in the back barking her head off. Apart from a couple of bows in her hair, virtually nothing was done. Not even trimmed around her face or nails trimmed. Complete waste of $80. And now I have to take her to another groomer asap for a proper groom.

For Easter Pet Smart did allow you to have pictures taken with your pet, which was great. HOWEVER reading the news this morning I am totally disgusted as Toronto Animal services which adopts cats in their stores put down a woman's cat which was chipped. Check out the story on CTV news.

Don't Ever Use Jen B in Mentor,Ohio for your groomer. She had our dog for over 3hrs never called to tell us anything. When we showed up after 3hr she didn't even have her nails done yet. Unreal how people think it's alright Not to do their Job

I’ve had terrible experience with the grooming salon at the Vaughan store, they send your dogs back for any little excuse, initially I took my two dogs there but from now on I will never take them or recommend this salon for any dogs lover there is these huge woman there who likes to raise her voice to costumer.