PETKITReviews of petkit.com

Don’t expect your litter box to last more than a year. Customer service will be of no help.

Petkit Solo bei Amazon gekauft. Nicht dauerhaft genutzt. Kurz nach dem Garantieablauf ist das Gerät kaputt gegangen. Es zeigte an, den Kundendienst kontaktieren. Gesagt getan. Mehr als: Wir können es nicht zurück nehmen kam von Amazon, Petkit als Vertrieb und Petkit Hersteller nicht. Die Geräte kosten viel Geld, und keiner von den dreien kriegt es hin, ein Ersatzgerät (selbst ein gebrauchtes) zu schicken? Ich finde das übel, wirklich traurig. Ein solches Gerät sollte im Dauerzustand seine 5, 6 Jahre erbringen, bin ich der Meinung. Aber ein Montagsgerät, dass nicht mal täglich im Einsatz ist, knapp über 2 Jahre jung ist - als Hersteller wäre mir das peinlich.

I’ve been a PETKIT user since 2019, starting with their old model water fountain, which has been working flawlessly. In 2024, I upgraded to the Pura Max 2 the automatic litter box, and it has made life so much easier! Both devices have been running smoothly without any issues, and my cats adapted to them very quickly. The PETKIT app is user-friendly—setting up and linking devices was a breeze, even for someone like me who isn’t great with tech. Another big plus is their customer service. Before purchasing the Pura Max 2, I had a lot of questions, and the support team was patient, kind, and super helpful in addressing all my concerns. If you’re looking for high-quality, reliable smart pet products, I would 100% recommend PETKIT! Five stars without a doubt! ⭐⭐⭐⭐⭐

I’m very happy with PETKIT pet hair dryer box! It works perfectly for my Ragdoll cat and my Pomeranian. Their fur is so fluffy, soft, and clean after each use. It’s gentle, not too noisy, and both pets are comfortable with it. A great choice if you want a professional-quality result at home. Highly recommended! And the customer service is very helpful. Quick answer, solve the problem efficiently

The local US team has been helpful answering questions when I set up the water fountain and smart feeder. Looking forward to seeing what the new technology can bring to my cats!

The people I met is amazing and kind. And in zoomark expo, I know that their distributors work with PETKIT many years.

Love the litter box!No smell, no mess. The app to tell you when it's full, litter low, and when the spray is out is nice.very convenient!

I can’t say enough, how much this relieves our family in feeding three dogs and four cats. I bought two of the drink fountains and two of the auto feeders. That way we have separation. It actually fits good on top of a small credenza to allow the cats to eat their food and not have the dogs eat them. All this also helps in allowing our family to go places for longer than two or three even four days as the amount of food and water holds is enough for at least a week for the amount of animals that we have